Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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USPS holiday rate increase

Shopify USPS rate are currently 30+ cents cheaper than Shipstation. I spoke with Shopify support and they will not be increasing rates.Shipstation needs to follow suit if they want to remain at least comparable in rates.

sales436 by Contributor
  • 682 Views
  • 1 replies
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FedEx Service Codes

Hi. I have been advised that FedEx have added a new service, FIC(FedEx International Connect) and this is now integrated with ShipStation. However, the option is not available.FedEx assures me that this has been integrated but it is not showing on th...

BSS by New Contributor
  • 1412 Views
  • 5 replies
  • 0 kudos

shipstation connect logs out and will not start

WTF "SHIP"STATION this is ridiculous. No one logged me out but ShipStation crashed. Now Connect will not start! This happens far to often for us to pay for. For every minute down we should get a credit of a dollar. That might speed up fixes on your e...

Pick Up Location for Shopify

Hello,Is it possible to add pick-up Location option for Shopify ?This is very common practice in France, it is quite blocking not to be able to offer it to our customers because we can't use it in Shipstation.Carrier is CoThanks !Jerome

jerome by First-timer
  • 940 Views
  • 1 replies
  • 1 kudos

Holiday "Surcharge" aka postal office gouging

So i got notice that pirate ship is going to eat those fees and not charge their customers. Any chance stamps/shipstation does this? I already use pirate ship for 3 of my marketplaces, i might just keep expanding if the only perk is getting charged m...

jardon1 by Occasional Contributor
  • 480 Views
  • 0 replies
  • 1 kudos

CIBLEX

Hi, we are using CIBLEX and it would be great to add them https://ciblex.eu/

doss by New Contributor
  • 599 Views
  • 1 replies
  • 0 kudos

Carrier insurance amount

We need to be able to preset insurance amount at a specific level. We have contracts with our carriers that allow us to insure some packages at, let say, 300$ at no fees. I would like to be able to preset insurance amount on any orders (no matter the...

Child tracking number not included in shipstation

Some orders have Multi-Package and they include multiple tracking number. In shipstation, we can only see the master tracking number. We should be able to see all the tracking numbers. @Moderator-Davis Can you please fix this issue? Thanks

Nnn by Contributor
  • 1677 Views
  • 3 replies
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Best Multi-Channel Marketplace Platform

What is the best multi-channel marketplace platform which integrates with ShipStation. The focus is on Enterprise level of transactions with Amazon, Walmart, eBay. Ideally would have an AI advertising integration built in to manage all channels, some...

Lgb by First-timer
  • 775 Views
  • 1 replies
  • 0 kudos

is globalpost a scam?

instead of helping me opt out of the program, shipstation is giving me a hard time. i had emailed a request to opt out and i received several replies from “veronica” that made no sense. 1. she stated if the service is turned off in my dashboard, it m...

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Carriers

We would like to use R+L Carriers as a shipping carrier but it is not in the list of carriers you offer. Could we add this in?

Martha by First-timer
  • 394 Views
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How to overcome the inability to schedule pickups ?

We have been trialling SS for our various online stores. Although we find the carrier integration terrible, with enough workarounds I think it might be able to work for printing labels, HOWEVER its inability to book pick-ups is for us a dealbreaker. ...

TerryC by First-timer
  • 721 Views
  • 1 replies
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Missing or invalid shipper name

I have a UPS account with negotiated rates that I seem to have successfully added to my SHIPSTATION account. The negotiated rates do show and everything looks fine until I select the option to print the label, I get the message that says: "Missing or...

Scheduling a Canadian CanPar pick up

HiWhen we ship and use Canpar Freight, the system doesn’t sent a notification to Canpar to tell them we have a package to come pick up.With all other carrier, they received notification eand the come to pick up but with canpar they don’t received not...

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Add Spee-Dee Integration

Please add Spee-Dee Delivery as a shipping integration. It would be so convenient to ship all our orders out of one program (a lot of our orders ship to the midwest, so it's significantly cheaper to use Spee-Dee vs. other popular carriers).

Add UPS Express Mini Box to presets

I don't know which section for this.For three weeks I've asked for UPS Express Mini boxes to be added to the predefined list so they are billed appropriately by the carriers, but I was told that it actually has to be posted here. Please add UPS Expre...

Matt by New Contributor
  • 585 Views
  • 0 replies
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Hidden Global Post adjustments are scammy

So I just received a new hidden Global Post adjustment.I shipped an item to NZ from USA and was quoted $36.85 for 1lbs 9oz (rounded up to the nearest ounce).A few days later I was notified of a new charge from stamps.com to bring my balance back abov...

Resolved! Amazon Buy Shipping Failing on Specific Services

Issue: Amazon Buy Shipping does not work for us when trying to create shipments using the following services:USPS Ground Advantage (<1lb or 1lb to 70lb)USPS Ground Advantage CubicThere is a window regarding purchasing label from carrier, it disappear...

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lsalerno by Occasional Contributor
  • 16334 Views
  • 12 replies
  • 3 kudos