Hi,The integration with Canada Post is not working, after inputing my Ventura One information the option does not appear under Carrier. As an alternative I am looking to use the One Balance instead, but when I try to add my credit card an error messa...
Has anyone else spotted the Amazon buy shipping intergration page was updated on 31st Jan, and has removed the reference to the 25p or $0.30 per label surcharge, its also not on when adding the API.Have opened a case, but i stumped the people at othe...
Just received this notification today. We pay enough already to Shipstation... If Amazon is the true source of the fee, I'd love to get those details from Shipstation... and I'll retract... otherwise this is just greed on the part of ShipStation.
Hi, We are a new-ish Shipstation user but a long standing Amazon Seller. We have moved most of our shipping to shipstation. We still print our packing slips on Amazon as this is what we have always done in the past however there is a benefit to us fo...
It would be a huge benefit for us to be able to send our Rerouted Customers a QR code for shipping USPS or UPS instead of having them print their labels. Since Amazon already does this- more and more customers are starting to wonder why we don't. We ...
Since the ending of the USPS Regional boxes we had to get brown boxes ideally for brown trucks. However, shipping with UPS from Shipstation is useless as there is an error "Missing or invalid shipper number." We all know that this has nothing to do w...
So Shipstation makes it quite clear that FedEx One Rate can't be used for returns. This is a real pity. I don't understand why it cannot just create a return label with the send to and recipient swapped. Has anyone found another way to make this work...
I pay around $13/week for Fedex daily pick up.I wonder how can I do that with UPS(shipstation). Before I asked to ShipStation tech support, and it looked like they don't know well about it. Thank uyou.
When will the ShipBob integration be ready?When you click on "connect" in ShipStation it says it is currently being updated but there is no other information.
Shipstation online still has the 2022 postal calendar listed, but nothing yet for 2023. Since shipstation Shipped Items report only functions on shipping days for those particular carrier, I need a current calendar. As an example, it was MLK Jr. day ...
When shipping via Fedex ship manager, there is a way to add reference/PO info to the shipping label, looks like this:Is there a way to add the reference info to a shipment created in shipstation instead (we would prefer to do these in shipstation but...
I'm trying to create a label with the carrier Canada Post via API, but after i enter all the relevant fields for the api call the system returns a 500 error response: "Message": "An error has occurred.", "ExceptionMessage": "Contract Number is a requ...
So we have been using the UPS Express Mini Box (8 x 6 x 3") for at least 6 months now. It turns out to be a really convenient size for small parts that need to be shipped by air/international and is often less expensive than the UPS Express Small Box...
Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?
Hi allI'm new to Shipstation and while testing it with a trial order I have noticed an issue that I am not sure how to deal with. In the checkout page the only option available is 'pickup' I'm thinking this may be because I have no courier or rates s...
I usually only come here to complain, so I wanted to take a moment to say thanks for waiving the Amazon Buy Shipping fee during Christmas! I know that will hit your bottom line, so it is much appreciated.
We've had couple of 2nd day air shipments not make it even after 5 days (3 were business days in between)Shipped on Thursday morning at the store and delivered Tuesday evening. (CA to FL)We shipped another UPS Ground shipment the same day to same ven...
I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but ...
Does Seko White Glove offer assembly? It looks like Seko offers it: https://www.sekologistics.com/us/white-glove/But I am unsure if Shipstation offer it.
We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...
Hello. I'm a new user of ShipStation and I get the following error message when trying to print a shipping label."There was a problem with the request in its current state. (400, b78e6437-d117-4a47-9354-98830dd00f28)"I don't know what that means and ...
We use shipstation/UPS to ship orders to USA, and we found 6 large parcels were returned by UPS, because of no invoices. (we shipped over 100 parcels to USA, only a few returned to us.)We did not get any notice from shipstation when we printed the sh...
I received a Paypal payment for an item I sold, and I bought a USPS First Class label through Shipstation. The First Class shipping label doesn't have a barcode and I was unable to have it scanned at the post office. I am also unable to void the ship...
USPS wants us to use a standalone account, not the reseller account.If this can't be done with Shipstation, we will have to move to different software.
Are any of you having trouble with Shipstation adding weight to the weight you enter when shipping a parcel?UPS is virtually our sole carrier and the only carrier we have integrated with Shipstation. We started noticing that the quoted price on Ships...
I keep getting the above error and it changes the country to United Kingdom?
If I create a shipment today, and try to schedule a pickup tomorrow, I can't, because when I select tomorrow's pickup date, today's shipment doesn't appear. If I wait until midnight, I can see the shipment, but when I select the same date for pickup,...
Online store in squarespaceUsing UPS for ship station shipping to all 50 states from the Albany, NY area I sell a perishable product that needs to be delivered in the continental US in no more than 2 days. my square space store is automatically set u...
When would you be activating Yodel Automatic Tracking? Thank you!
I've had nothing but issues with Amazon BUY SHIPPING over the last few weeks with multi-item orders. Since I haven't received any resolution from customer service, I decided to remove the Amazon Buy Shipping connection and re-add the Amazon Buy Shipp...
