09-26-2023 09:52 AM
I am trying to find a way to get order status information once the package ships. So far I can't find anything inside the webhooks documentation plus support confirmed that they don't have that capability via API either.
Are we the only ones who think that getting post-shipping order status is necessary to keep customers up to date?
I mean a basic, In Transit, Delivery Scheduled for, Delivered will do it. I thought ShipStation as a middleman would provide something like this so we don't have to go directly to the Carrier's API.
Anyone with a similar issue?