When shipping via Fedex ship manager, there is a way to add reference/PO info to the shipping label, looks like this:Is there a way to add the reference info to a shipment created in shipstation instead (we would prefer to do these in shipstation but...
I'm trying to create a label with the carrier Canada Post via API, but after i enter all the relevant fields for the api call the system returns a 500 error response: "Message": "An error has occurred.", "ExceptionMessage": "Contract Number is a requ...
So we have been using the UPS Express Mini Box (8 x 6 x 3") for at least 6 months now. It turns out to be a really convenient size for small parts that need to be shipped by air/international and is often less expensive than the UPS Express Small Box...
Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?
Hi allI'm new to Shipstation and while testing it with a trial order I have noticed an issue that I am not sure how to deal with. In the checkout page the only option available is 'pickup' I'm thinking this may be because I have no courier or rates s...
Every time I try and print a label through my account for UPS it says my account is locked, AFTER taking my money for stamps.com. Checked all FAQ's and even did the live chat. The live chat was extremely unhelpful as they pawned me off onto stamps.co...
I usually only come here to complain, so I wanted to take a moment to say thanks for waiving the Amazon Buy Shipping fee during Christmas! I know that will hit your bottom line, so it is much appreciated.
We've had couple of 2nd day air shipments not make it even after 5 days (3 were business days in between)Shipped on Thursday morning at the store and delivered Tuesday evening. (CA to FL)We shipped another UPS Ground shipment the same day to same ven...
I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but ...
Does Seko White Glove offer assembly? It looks like Seko offers it: https://www.sekologistics.com/us/white-glove/But I am unsure if Shipstation offer it.
I have a UPS account with negotiated rates that I seem to have successfully added to my SHIPSTATION account. The negotiated rates do show and everything looks fine until I select the option to print the label, I get the message that says: "Missing or...
We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...
Hello. I'm a new user of ShipStation and I get the following error message when trying to print a shipping label."There was a problem with the request in its current state. (400, b78e6437-d117-4a47-9354-98830dd00f28)"I don't know what that means and ...
We use shipstation/UPS to ship orders to USA, and we found 6 large parcels were returned by UPS, because of no invoices. (we shipped over 100 parcels to USA, only a few returned to us.)We did not get any notice from shipstation when we printed the sh...
I received a Paypal payment for an item I sold, and I bought a USPS First Class label through Shipstation. The First Class shipping label doesn't have a barcode and I was unable to have it scanned at the post office. I am also unable to void the ship...
USPS wants us to use a standalone account, not the reseller account.If this can't be done with Shipstation, we will have to move to different software.
Hi Shipstation people! eBay is now providing sellers of trading cards, like myself, tracked envelope postage for only 51 cents. This is a massive opportunity which I am being left behind on because my entire shipping operation runs off shipstation wh...
Is there a way to designate something like "Company Truck" or "Local Delivery" as a carrier option when choosing a carrier?We deliver quite a number of orders ourselves and, while I know I can mark the item(s) as delivered, there is no tracking for i...
Are any of you having trouble with Shipstation adding weight to the weight you enter when shipping a parcel?UPS is virtually our sole carrier and the only carrier we have integrated with Shipstation. We started noticing that the quoted price on Ships...
I keep getting the above error and it changes the country to United Kingdom?
If I create a shipment today, and try to schedule a pickup tomorrow, I can't, because when I select tomorrow's pickup date, today's shipment doesn't appear. If I wait until midnight, I can see the shipment, but when I select the same date for pickup,...
Online store in squarespaceUsing UPS for ship station shipping to all 50 states from the Albany, NY area I sell a perishable product that needs to be delivered in the continental US in no more than 2 days. my square space store is automatically set u...
When would you be activating Yodel Automatic Tracking? Thank you!
I've had nothing but issues with Amazon BUY SHIPPING over the last few weeks with multi-item orders. Since I haven't received any resolution from customer service, I decided to remove the Amazon Buy Shipping connection and re-add the Amazon Buy Shipp...
start yesterday afternoon, I try to buy UPS label, it shows label cost, after I click the " buy and print label", nothing happens, after tried a few time, the order get marked 'shipped" but there is no label,no tracking, I have to click restore ,to u...
We haven't been getting the pop-up for accepting the new terms & conditions. We were waiting to iron out a few details before we do so. We haven't been able to until today, and we'd like to start using Buy Shipping. We cannot reconfigure our store ag...
We use Shipstation to export from Canada. It now recognizes if you need a B13A Export Declaration and will no longer let you ship without entering the 'authorization number'. The problem with this is that you need a tracking number first in order to ...
Hello Canada post has recently updated their systems. with the new "update" the shipping manifests will no longer scan at the post office. and all orders must be scanned in my hand. this is taking the employees hours of their shift just to scan in my...
I enabled the Buy Shipping Through Amazon option yesterday to being testing it. Today when shipping and shipstations UPS account as my carrier we kept getting a rate error stating we had not accepted Amazon's terms and Conditions. Why would this impa...
How do you get in touch with someone. This isn’t the first time either. I ship fishing poles that have a new $15 surcharge. I just paid $24.95 for what used to cost around $10. The delivering post office want $15 from my customer as they show that I ...
