We just started using Shipstation, and since Monday of last week, we have pushed ~90 orders out the door. Most of these orders shipped with USPS, and at least six of these USPS packages (so far) have used recycled tracking numbers for packages still ...
I'm noticing that Amazon buy Shipping tracking numbers do not get status updates. Is there any way to change that or is that a feature that can be added?
Developer Team, Can you please add a feature/detail for delivery status and delivery date for shipments originating from Ship Station? The ability to track delivery dates is essential to meeting deadlines. It also gives real time data insights to all...
All the orders have the same error when selecting "Track Order" in Magento 2. The tracking number is there. The carrier is there. But the tracking info only shows - error: Tracking information is currently not available. Please contact us for more in...
Sometimes when we have to change an Amazon Buy Shipping label for SFP orders, the new tracking number does not go to Amazon. Is this normal for Amazon Buy Shipping? Seems to work for non SFP/Amazon Buy Shipping orders.
Hello,We use Stallion Express to ship out our Etsy, Squarespace and Faire orders. All of those order are imported into Shipstation and then imported into Stallion Express. Once an order is shipped in Stallion, Shipstation will report back to Etsy, Fa...
Hi there, We use FBA UK to fulfil a portion of our orders. At some point in the last few weeks, the tracking links which historically have been populated on our Shipstation generated Shipment Notification emails have stopped populating.The tracking n...
Hello Dear Ship Station Support Team, Please add a new carrier Jumppoint Standard Service for Hong Kong. As it isn't convenient to mark as shipped with "Other"carrier, as the information should be updated correctly at the marketplace. Thanks!
Hi All, I am reaching out to check if anyone else here is having MAJOR Wix integration issues for the last month...We are being told by customer support this a COMMUNITY WIDESPREAD ISSUE; Yet have not ETA on when this will be fixed. As of Sept 25th w...
Original post by user Denise Finelli USPS is now recycling tracking numbers (even if it has signature) after only 45 days!!! As a result, scammers are opening bogus chargebacks and disputes because Amazon, Paypal and credit cards allow disputes to be...