Blog posts from partners, community members, and the ShipStation team.
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Blog Articles

ShipStation Refer a Friend Program

Our community of shippers is growing every day. Let your friends in on the secret of how you Get Ship Done. Refer your fellow business owners to ShipStation and get $30 as a thank you! When you sign u...


ShipStation Release Notes, January 10 - 21

Improvements Features V3 can now Combine Orders that do not include Items. This also fixes the error "One or more of the orders you selected was already combined. Please make a different selection" In...


Upcoming Event: MetaPack The Delivery Conference 2022

Hello Community Members, We would like to announce that fellow Auctane Brand Metapack will be hosting The Delivery Conference on February 8th and you are all invited to attend. This event will focus o...


New Insights Design is Coming!

ShipStation is excited to announce we will be updating the design of our Insights pages in the upcoming weeks! The new design affects the visualizations provided on the Overview, Operations, Customer ...


USPS Service Updates, January 2022

USPS Services to Hong Kong The USPS has suspended all services to Hong Kong as of January 14th, 2022. Both commercial passenger flights and cargo flights from the USA to Hong Kong are banned for an in...


ShipStation Release Notes, January 3-7

This most recent round of releases focuses on bug fixes. No improvements or new features this week, but check back soon as we have some great stuff coming up! Bug Fixes Features Ship Date: We correcte...


Support Holiday Hours 2021/2022

Hello amazing community members, Given that this week is the week of Christmas we wanted to share our support team's holiday hours for the upcoming holidays. Christmas Eve: 8am - 5pm CST Christmas: OF...


ShipStation Improvements and Bug Fixes: Dec 3 - 10

Improvements No new features were added to ShipStation. Bug Fixes Features The fulfillment grid now shows the nickname of the 3PL that fulfilled the order instead of "Auctane Fulfillment Test". The na...


ShipStation Improvements and Bug Fixes: Nov 19 - Nov 26

Improvements Features Product Records: We fixed a bug with Product Records not linking due to the warehouselocation field being above 100 characters. You should now see an error message with an attemp...


ShipStation Improvements and Bug Fixes, Nov 1-12

Improvements Features Ship Date: The Ship Date should now accurately reflect the actual Ship Date on the Order Details page and in all other spots where it displays.Local Delivery Updates: Local deliv...


ShipStation Improvements and Bug Fixes Oct 18-29

Improvements Features Local Delivery: For Local Delivery labels, we will now display the estimated pickup and delivery times when you configure your shipment details. Also, ShipStation now displays th...


The ShipStation Community Ideas Forum is Live!

The ShipStation Community Ideas Forum is Live! A few months ago we announced that we were relocating the feedback forum to the Community and opened up a temporary board for your ideas while we set up ...


ShipStation Improvements and Bug Fixes, Oct 8 - Oct 15

This round of updates focuses heavily on Local Delivery features and related improvements. Improvements Features ShipStation has updated the Scan feature to display Shipment Details. Scan to Print - A...


We’re Celebrating 10 Years!

A lot has changed in a decade! But one thing that has remained the same is our mission of helping merchants like you continue to grow your business through efficient and seamless eCommerce fulfillment...


ShipStation Improvements and Bug Fixes (Sep 20 - Oct 1)

Improvements Features You can now use Scan to View barcodes to open your Order Details from anywhere in the ShipStation app! Previously, this feature was only available in the ShipStation Legacy Layou...


2021 USPS Peak Season Holiday Surcharge Blog

I just wanted to take a moment to remind everyone to keep in mind the coming holiday changes from USPS. With holiday season on the horizon, USPS will be making some temporary changes soon. You can rea...


ShipStation Improvements and Bug Fixes (Aug 23 - Sep 3)

Improvements If your Ship From Location address or Return address cannot be validated, we will now alert you with an error message when you are using the Rate Browser or bulk updating your orders.Clic...


ShipStation Improvements and Bug Fixes (Aug 9 - 20)

Improvements We have freshened up the styling and page layout for the ShipStation Reports page on the Insights tab, the Branding Defaults page, and the Quickbooks integration. We’ve also made the Ship...


What is USPS Delivery Confirmation?

USPS delivery confirmation helps you track and confirm your packages by letting you know the date and time your shipment has been delivered or that a delivery attempt was made. It is also known as “US...


ShipStation Improvements and Bug Fixes (July 12-23)

This round of updates focuses heavily on bug fixes for many of our integrations! Improvements Creating labels in batches now validates your Shipsurance balance. If you have applied Shipsurance (US & C...