*updated as of December 6, 2021 at 8:45 AM CST*
Good news! As of 5PM ET 12/3/21, we have confirmed that over 90% of the affected shipments have been successfully delivered.
Hello Amazing Community Members,
Last week we learned that Auctane systems issued USPS tracking numbers were not being tracked properly. The issue did not affect USPS’s delivery of the affected shipments. The issue was corrected on Friday, Nov 26, 2021 at 12:30pm CDT.
The tracking data for the affected packages is available in the USPS systems and we are working together to update the tracking information for the affected packages.
Your customers can expect their USPS delivery as normal for the delivery method selected. The remaining packages are scheduled to be delivered within the next 3 days.