ShipStation Community

Get Ship Done Podcast Episode 3: Pride Socks: The Gold at the End of the Rainbow

ShipStation Release Notes and Bug Fixes, May 16 - 27

This round of releases resolved carrier and store integration error messages, updated batch shipping functionality, and improved features of the iOS mobile app. Improvements Features Order Age: The va...

ShipStation Release Notes and Bug Fixes, May 6 - 13

This round of Release Notes highlights several updates to Batches and Automation Rules, as well as a handful of mobile updates. Improvements Features Third-Party Billing - Displaying Rates: We will di...

ShipStation Release Notes, April 18-29

Improvements Features Batch Shipping: Orders - Batches - Select All: Now you can select ALL orders, even those not visible in the grid, and add them to a batch after you choose "Select all ## orders i...

Get Ship Done Podcast Episode 2: Urban Native Era: Success Sewn from a Social Movement

ShipStation Release Notes, April 4-15

Improvements Features Display Options: In your ShipStation account settings, you can now choose which page you want to display when you log in to the app. This feature was previously only available in...

ShipStation Asks: What is your favorite thing about ShipStation?

Hello Amazing Community Members, The best part of our community is all of our amazing members, and we want to hear what you have to say. In keeping with that, we will be focusing more on efforts to ho...

ShipStation Release Notes, March 25 - April 1

This round of Release Notes includes our new integration with FlashBox, a regional carrier in Toronto, Ontario, as well as bug fixes and updates that bring several requested legacy features into the n...

Get Ship Done: Episode 1: Harmony Harvest’s Dirt-to-Door Business Model is Coming Up Roses

Get Ship Done: The Podcast Launch

ShipStation Release Notes, Mar 11 - Mar 18

Improvements Features Shipsurance Terms & Conditions: We have improved the ShipStation UI to better present and explain Shipsurance Terms & Conditions (T&Cs). We replaced the letter “I” icon link with...

ShipStation Release Notes, Feb 25 - March 4

This round of releases focuses mostly on international integration fixes and bug fixes in the Orders and Shipments interfaces. Improvements Features You can now hit the Tab key on your keyboard to mov...

ShipStation Release Notes, Feb 11 - Feb 18

This round of updates focuses heavily on bug fixes for many of our features! Improvements Features Order Detail Item Names: We’ve improved the Order Details to show the full name of the product instea...

ShipStation Release Notes, Jan 24 - Feb 4

Improvements Features Returns: You can now export your return records from the Returns page in the Shipments tab. Previously, this option was only available in the Legacy Layout of ShipStation.Click t...

ShipStation Refer a Friend Program

Our community of shippers is growing every day. Let your friends in on the secret of how you Get Ship Done. Refer your fellow business owners to ShipStation and get $30 as a thank you! When you sign u...

ShipStation Release Notes, January 10 - 21

Improvements Features V3 can now Combine Orders that do not include Items. This also fixes the error "One or more of the orders you selected was already combined. Please make a different selection" In...

Upcoming Event: MetaPack The Delivery Conference 2022

Hello Community Members, We would like to announce that fellow Auctane Brand Metapack will be hosting The Delivery Conference on February 8th and you are all invited to attend. This event will focus o...

New Insights Design is Coming!

ShipStation is excited to announce we will be updating the design of our Insights pages in the upcoming weeks! The new design affects the visualizations provided on the Overview, Operations, Customer ...

USPS Service Updates, January 2022

USPS Services to Hong Kong The USPS has suspended all services to Hong Kong as of January 14th, 2022. Both commercial passenger flights and cargo flights from the USA to Hong Kong are banned for an in...

ShipStation Release Notes, January 3-7

This most recent round of releases focuses on bug fixes. No improvements or new features this week, but check back soon as we have some great stuff coming up! Bug Fixes Features Ship Date: We correcte...

Celebrating one year of ShipStation Community *SWAG GIVEAWAY ALERT*

Hello amazing community members, Happy New Year! We are so excited not only to welcome you to 2022 but to celebrate one year of this community space. Since our launch on January 7th, 2021, we have had...

ShipStation Improvements and Bug Fixes (December 17 - 31 )

As we close out 2021 and look forward to 2022, we at ShipStation are grateful for you partnering with us! We wish you all the best successes, personal health and well-being, and many pleasant surprise...

Support Holiday Hours 2021/2022

Hello amazing community members, Given that this week is the week of Christmas we wanted to share our support team's holiday hours for the upcoming holidays. Christmas Eve: 8am - 5pm CST Christmas: OF...

ShipStation Improvements and Bug Fixes: Dec 3 - 10

Improvements No new features were added to ShipStation. Bug Fixes Features The fulfillment grid now shows the nickname of the 3PL that fulfilled the order instead of "Auctane Fulfillment Test". The na...

Resolved: Amazon Web Services Outage impacting some integrated marketplaces

UPDATE: As of December 8th 2021 at 6:42 AM EST: This has been resolved and all marketplace behaviors should be back to normal. If you are still experiencing problems please reach out to our support te...

ShipStation Improvements and Bug Fixes: Nov 19 - Nov 26

Improvements Features Product Records: We fixed a bug with Product Records not linking due to the warehouselocation field being above 100 characters. You should now see an error message with an attemp...

ALERT: USPS Tracking Not Updating (Updated December 3rd 2021)

*updated as of December 6, 2021 at 8:45 AM CST* Good news! As of 5PM ET 12/3/21, we have confirmed that over 90% of the affected shipments have been successfully delivered. Hello Amazing Community Mem...

ShipStation Improvements and Bug Fixes, Nov 1-12

Improvements Features Ship Date: The Ship Date should now accurately reflect the actual Ship Date on the Order Details page and in all other spots where it displays.Local Delivery Updates: Local deliv...

ShipStation Improvements and Bug Fixes Oct 18-29

Improvements Features Local Delivery: For Local Delivery labels, we will now display the estimated pickup and delivery times when you configure your shipment details. Also, ShipStation now displays th...

The ShipStation Community Ideas Forum is Live!

The ShipStation Community Ideas Forum is Live! A few months ago we announced that we were relocating the feedback forum to the Community and opened up a temporary board for your ideas while we set up ...