ShipStation Community

orders93 · 06-14-2017

Now that you have a decent start with the Customer Generated RMAs, it would be very useful to have a page for RMAs (and their current status). Or at least add a way to find a specific RMA in your search functionality. As the system is currently confi...

orders93 · 04-18-2019

What "Chris Regan PlayBetterStore.com", suggested would be helpful. Here's another potential option too: A generic features that alerts customers to the return cost and that the return cost may be deducted from their refund. In Branded Return Portal ...

orders93 · 06-21-2017

Great to see the returns search results, that portion is helpful. We use the spreadsheet log to make sure that all returns have been properly refunded, track how many days it took to refund (we have a commitment to process within 3 business days of r...

orders93 · 06-14-2017

I would go further here to suggest that the notification should come when a customer first creates a return and then a secondary notification when the package is picked up by a carrier. For the most flexibility, these notifications might just be chec...

orders93 · 06-14-2017

THIS SHOULD BE COMBINED INTO "http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/7313159-rma-support-for-customer-shipped-returns"

orders93 · 05-24-2017

In a similar, but albeit different vein, since Shopify doesn't allow custom order statuses, we would like to see the ability to map ORDER TAGS to a STATUS, making Purchase Orders, Back Orders, etc a bit easier to automated and direct. Ex. An order ta...

ShipStation Community

User Statistics

User Activity

RMA Page / Notice or Alert / Search Functionality

Re: Is there a way to charge the customer for the return label?

Re: RMA Page / Notice or Alert / Search Functionality

Re: Return Label Shipment Notification and Reporting

Re: Is there a way to charge the customer for the return label?

Re: Allow Cart Attributes to be Mapped to CustomFields (Shopify)