Have you experienced this before?Consider a address imported from your
store into ShipStation, where the customer intentionally puts their Unit
# on BOTH LINES because they wanted to make sure the unit # doesn't get
cut off:ADDRESS LINE 1: 12345 N Lo...
Now that you have a decent start with the Customer Generated RMAs, it
would be very useful to have a page for RMAs (and their current status).
Or at least add a way to find a specific RMA in your search
functionality. As the system is currently confi...
What "Chris Regan PlayBetterStore.com", suggested would be helpful.
Here's another potential option too: A generic features that alerts
customers to the return cost and that the return cost may be deducted
from their refund. In Branded Return Portal ...
Great to see the returns search results, that portion is helpful. We use
the spreadsheet log to make sure that all returns have been properly
refunded, track how many days it took to refund (we have a commitment to
process within 3 business days of r...
I would go further here to suggest that the notification should come
when a customer first creates a return and then a secondary notification
when the package is picked up by a carrier. For the most flexibility,
these notifications might just be chec...
In a similar, but albeit different vein, since Shopify doesn't allow
custom order statuses, we would like to see the ability to map ORDER
TAGS to a STATUS, making Purchase Orders, Back Orders, etc a bit easier
to automated and direct. Ex. An order ta...