Occasional Contributor
since ‎10-05-2021

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Currently, Shipstation doesn't support Shopify subscription order handling for prepaid subscriptions. When a customer orders a prepaid subscription, Shopify treats it as one order, and updates that order every month to add a new item to be shipped. T...
We recently had a customer request that we switch one item for another. Unfortunately, after editing their order in Shopify, we discovered that Shipstation doesn't remove the removed item – but simply adds in the new item, showing both items and thei...
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