Agree - now with Brexit and delivering to EU DDP, we've just realised
we're prepaying taxes on prices before discount (and we discount A LOT)
- so we've been massively overpaying what we should / i.e. lost a tonne
We just received our bill for last week's orders and all shipments to
the EU have incurred a £16 'Duties Taxes Paid' and £4.50 Brexit
surcharge from DHL - I have a feeling the former is related to the
omission of this preferential origin statement. T...
Having exact same issue here, Max! I've contacted DHL also and no
resolution from them. We need a temporary field/place to enter custom
text on the DHL Commercial Invoices until DHL update the template.