Hello,Currently, the branded returns portal only allows for one option
for the shipping method.Having only one option for the returns portal
isn't a very cost-saving option for businesses. It may be easy for the
customer, but the costs of shipping ar...
Hi Craig,I think what you're looking to do is feasible (if I am
understanding your question correctly).What you'll want to do is1)
Within your custom email template, use the field replacement
[Tracking#]. (Shipstation will automatically change that t...
Having only one option for the returns portal isn't a very cost-saving
option for businesses. It may be easy for the customer, but the costs of
shipping are only going up these days. Rather than trying to give the
customer all kinds of options, why n...
Having an email sent to the customer once the return shipment is marked
as received would be great! As of this writing, Shipstation even
automatically marks orders as received if the label has tracking.
Additionally, it would be really helpful if thi...