ShipStation Community

When we have a shipment go to our 3PL, they sometimes need to split the shipment into two separate packages.On the 3PL side, it shows as two packages with two different tracking numbers.On our side, it never updates and continues to show one package....

Our 3PL by default does not include prices on their packing slips. In order to get our prices on the packing slips, they need to check the box on the Packing Slip Printing Setup Page to “Include item prices on packing slips”. Then, when they’re done ...

We use a 3PL partner. If labels are voided and reprinted by the 3PL, a second postback is not triggered to update the cost and tracking number. This leads to inconsistencies between Shipstation's "real" data and the "old" data that was posted back to...

We’ve noticed on shipping labels that the recipient address is always in all caps. We’d prefer it to be in proper case, like it has previously printed for us through Endicia.I discussed this issue with support, and they reported that it is the shippi...

This was intended for the "Ideas" discussion. Edited.