ShipStation Community

Matthew · 02-03-2021

We have been complaining to ShipStation since Early fall 2020 about how all of a sudden our UPS labels are converting to cm and kg.We submit the details in lbs and kg, UPS bills is in lbs and inches. The issue gets worse because the back and forth fr...

Matthew · 03-09-2021

Thanks for thinking of us... I've checked the settings a million times and just checked again. They are showing both inches and pounds/ounces as selected.Note that other carriers (like FedEx) print labels showing inches and pounds. The error is relat...

Matthew · 02-04-2021

You should not need this as each shipment is in transmitted to UPS. If you have the little gift box at the bottom of your label i believe that means no manifest or end of day required.For our end of day shipments (from UPS worldship) we don't use the...

Matthew · 02-04-2021

UPS (all services) from Canada to Canada, USA or worldwide. All of our shipments and settings in ShipStation are pounds and inches. All of our other shippers (FedEx, Canada Post, Purolator and DHL) print labels with pounds and inches and so our billi...

Matthew · 10-24-2020

SS your fix is useless! Clearly everyone in this thread is already aware that the wrong currency is being used on the docs. If you were a real solution you would provide a field or allow for some sort of rule so that the shipper can control the curre...

Matthew · 12-13-2019

Crazy! It's almost 2020 and SS still can't get it together when it comes to customs forms and currency. All I need is for there to be an option to mark/change the currency on the customs form so that the information provided is accurate. I've been us...

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UPS Canada billing and label issues

Re: UPS Canada billing and label issues

Re: End of Day

Re: UPS Canada billing and label issues

Re: International currency.

Re: International currency.