since ‎02-26-2021
3 weeks ago

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  • 13 Posts
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Currently, whatever date you go in and update shipping tracking in Shipstation is the date that is passed back to BigCommerce. So, for instance, if I have an order that shipped on the 5th, but I don't enter the tracking until the 10th, the 10th is th...
With V3, if you are lucky enough to get the split shipment to work, it will no longer show the product values and overall values of the shipments that have been split. This makes it impossible to select the correct amount of insurance for that portio...
Since the change to V3 my Dymo label has been spitting out blank labels in between printed labels. Anyone else having that issue?
When orders are split, the product values do not show, so the only way to determine how much insurance coverage to get is to go back into my e-commerce app, search for the order, manually add up the values of the products, then return to ShipStation ...