For USPS to ship to a US territory, the state must be the territory
abbreviation and the country must be "United States". However, orders
are often imported from the marketplaces with the territory written out
in the state field and/or the country se...
We're only able to get SurePost rates by assigned a SurePost method to
an existing order, which makes trying to set up rate tables on
eBay/Amazon very difficult! We'll need to create test orders at each
weight to get averages. When I look up rates on...
Please make this an option, so users can decide if they want their eBay
order ID to reflect the Sales Record Number or the new eBay Order
Number. We'd like to use the eBay order number, since that is what
customers see, and it would make it easier fo...
We had to develop our own solution to this since there doesn't seem to
be a good solution available. It uses the ShipStation API and the
various carriers' APIs (UPS, USPS, FedEx, etc). Basically, we have a
script that runs on a cron job once a day to...
It's pretty rare but we were just hit by this problem twice in the last
week. One order we caught but the other we didn't. Each order had 8 or
more line items, so using the half sheet packing slip some items were
cut off (with no way to know that the...