Hi fellow users. Does anyone have this issue, and any solutions? We use
Shipstation Connect to our Dymo 4XL printer to print 4"x6" lables, and
recently it started printing super small. The image print size would fit
9 images on one label, which makes...
Hi.. I'm having trouble getting through to support, via LIVE CHAT and
EMAIL. At my current tier, it should include all the support functions
except PHONE Support, but the support options that should be available,
are not. In a previous LIVECHAT, supp...
UPDATE... Solution found. So we tried uninstalling and installing both
our DYMO drives, and Shipstation Connect. It didn't fix the issue, so it
helped to eliminate this as an issue. After contacting Support, the
solution was the PRINTER PREFERENCE se...
Thanks @Moderator-Davis . I've tried another round of trouble-shooting
to no avail.I've read through the article as well. Updated drivers, and
restarted all devices, and confirmed all settings. No Success. Would it
matter if we used a MAC vs Windows?...
That's a loaded question! haha.. So IMHO, the support ecosystem is
extremely flawed in execution, it could be a relic they never really
fixed, or just haven't yet upgraded. LIVE CHAT eventually leads you to a
live person, but they make you jump throu...