We set our return window to be 35 days from the ship date. So, if a
customer uses the return portal after 35 days of the shipment created,
it will return a message "This item's return window closed on
X/XX/XXXX". My issue is that the X/XX/XXXX displa...
Hi @labrecquev , when you click "Create label" in the rate calculator,
not actual shipment was created. It's just a button to go to the next
step. So you don't need to worry about getting charged twice for your
labels. I think Shipstation should make...
Asked this last year to customer support and the answer is that we
should contact Shopify... I do the same thing as @mattegibson, where
after I edit in Shopify to remove something, I need to immediate refresh
in Shipstation, and then split that item ...