Is anyone else experiencing a problem where you have to re-select the
saved shipping service (ie. USPS Ground Advantage) in order to ship an
item, despite the item having saved shipping defaults (service,
confirmation packaging, weight, dimensions)?W...
I can't believe how nonchalant Shipstation is being about the awful
rollout of V3. Everything that worked so well about Shipstation has been
dismantled with V3. It's truly astounding how bad V3 is when V2 was so
great. And your customers are prepping...
I can't sit back any longer and watch Shipstation destroy my fulfillment
process. V3 is broken, Shipstation knows it and users know it. There's
no acknowledgment from support on reverting back or any acknowledgment
of the complaints at all. Can anyon...
Since Shipstation forced an update on users with no warning or, it
seems, non-existent/inadequate beta testing, Shipstation support is not
even entertaining questions and directing users to tell Shipstation
what's wrong with the update through their ...
It speaks to the state of Shipstation support when questions go months
without an answer and the only response users get are from other users.
Needless to say, Shipstation support is non-existent and, when they do
randomly and infrequently help out, ...
@Manager-Erin PM's don't work because, well, nothing seems to work
correctly with Shipstation. Here's the email from the Shipstation rep
that "escalated" the issue and now hasn't replied to my emails on 9/8,
9/14, or 9/18. Nobody is held accountable ...
@Manager-Erin not even Shipstation's basic forum messaging works?? I try
to reply to your PM and it says I've "reached the limit for number of
private messages that you can send for now. Please try again later."I
haven't sent a PM since 7/5/22, more ...
@Manager-Erin , there's been no update or movement on this issue since I
contacted Shipstation so I'd say it's far from a resolution.On 8/8,
8/14, and now 8/18, I emailed D.B. at email@example.com , a
Shipstation "User Success Specialist." Do y...