ShipStation Community

Hello otherindustries! We appreciate your post and bringing this to our attention. We are not currently seeing this as a documented issue, so if you wouldn't mind, please reach out to support@shipstation.com when this occurs so we can report the issu...

Hello tshipper! Thank you for your post! After looking into this, I was able to locate a help center article here for you. In short, this is a limitation of how Walmart sends us the order information. I hope this is helpful to you, and we want you to...

Hello Ughlee! Thank you for your post! I understand how frustrating it can be to bounce around from vendor to vendor. We value you and want to see if we can conclude what is happening. We will have an agent contact you shortly to determine what we ca...

Hello Wellshii! Thank you for your post. There is no way to upload product records via our open API; that’s not what we currently support. I had support look at your account, and your product records appear to be being created from new order imports,...

Hello Wellshii! Thank you for your post. Customer satisfaction is very important to us, and we understand your concerns about this. We appreciate and respect customer feedback posted on this forum, and we'd happily address any concerns you may have. ...