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Add decimals to automated weight adjustments

Related products:Orders & Shipment Management
  • July 23, 2012
  • 43 replies
  • 5 views

We ship mostly with USPS first class and use light poly envelopes to ship items out which weigh .5oz-2oz. ShipStation allows you to have products to the tenth decimal, but when we use the automation features to add the dunnage factor of a .3oz envelope, we can only do whole numbers. This actually does make a difference in high volume/low profit businesses where a bump in first class price can make all the difference.

43 replies

  • January 3, 2014
Total agree. 80% of our shipments are 3-4 oz. $0.12/package is a big savings when you ship thousands of packages.

  • March 6, 2016
We prefer to decimalise all weight numbers rather than use oz. Is this possible?

  • March 7, 2016
USPS confirmed in March 2016 that you can send up to 15.9 oz via first class mail envelope, if purchased online. still at 13oz in the branches however. Anyway, it DOES work in your system manually already, but your automation doesn't allow for decimal points, so i'm setting it for 15oz, and then having to manually update them all before I print labels to that of 15.8. It takes it, but ugh, can you guys fix that please?

  • March 8, 2016
Hey @Alex Wolfram The Garage Shield, this is a known issue and we will update you and everyone else here as soon as we have more information on it. Thank you for waiting thus far. Have you looked into tagging your orders with First Class Mail? This way you can select all orders with this tag and use the sidebar to update their weights all at once (or use Bulk Actions!) @Jon - I'm not sure I understand your comment, is it that you're interested in entering 1.5 lbs instead of 24 oz?

  • March 9, 2016
'@ShipStation, yes we would like to use 1.5 lbs instead of 24 oz. We would also like to choose metric or imperial on a per shipment basis not a setting that changes it all over (We don't want an all or nothing setting) Is this possible?

  • March 10, 2016
Thanks for the update @Jon - I'll take note of your decimal weights. As for the mixed units, at the moment, units have to be the all-or-nothing setting and there isn't a way to set them on a per-shipment basis. Can you tell me more about having/using both units at the same time?

'@ShipStation, I want to create an automation rule that adds the weight of my envelope to every order on import. My envelopes weigh .354 ounces with the label, but I am unable to add the .36 ounce I want to add for all imported orders. Can I override the full ounce limitation on the import rule for adding weight to the order or can you allow that for me? Thank you

  • March 14, 2016
'@William McWilliams - Thanks for posting your comment! Our developers aware of this automation rule limitation however we don't have an ETA on this. The only way to ensure your orders have decimal weight is to go into each order (with the Order Details window or the sidebar) and set it as such. If applicable, you may be able to tag your orders as they import to increase the visibility to ensure you add the 0.354 oz.

  • May 4, 2016
I see this is a 4 year old issue. Can we please solve it? It's crazy that I can specify the items IN the package to the hundredth of an ounce, but am not allowed to specify the weight of the packaging at all. All we have is this crippled whole oz automation rule. I should be able to add weights via a preset. We have presets, and they are wonderful, but I can't add a fraction of an ounce via a preset to account for the actual packaging being used! I should be able to ship via preset "A" and have it add the Envelope/Label weight to the item weights, and set the other shipment parameters. And Preset "B" do the same for a different packaging configuration, etc... etc...

I like shipstation, I think you'll find they are VERY frustratingly slow on implementing some common sense things like this. We haven't even been able to get them to come up with a good way to automatically combine orders from the same customer even though it would benefit 80% of sellers or more. Yet they work on implementing things that I'm sure don't benefit more than 1% of sellers. Go figure, lol. Things like this decimal point situation, shouldn't take more than an hour or two of their web designers time, but it gets treated like it's an overwhelmingly large thing to get done.

  • May 11, 2016
Every single thing this software is designed to do, including it's very name, has to do with shipping. Why on earth can we not define the weight of our packaging? Every single package shipment made via this service requires this weight to be known... I have been paying what, $45 a month, each and every month now, for 3 years. I guess it's time for me to see what other companies are out there, since ShipStation doesn't seem to care about this issue.

  • May 11, 2016
'@United States Fellhoelter KnifeWerks LLC – Thanks for commenting! We read feedback daily and use it to help us prioritize fixes and new features. Our developer team has been made aware of this limitation in automation rules. We’ll be sure to update you here once we have news.

  • May 15, 2016
I ship a lot of small items and need the ability to be able to create an automation rule to include the weight of an envelope (i.e. - 0.4 ounces) and/or packaging. Currently, my shipments are over weight since I have to add one full additional ounce to every order to account for packaging.

  • June 8, 2016
This is incredibly crucial for companies that need to ship products in batches - we often need to include a marketing insert to a specific subset of customers and as written below, when we talk about high-volume, extra shipping cost induced can significantly add up(especially when a folded letter weighs far less than an ounce). Furthermore, when shipping with Canada Post through our Canadian account, their weight thresholds aren't tied to ounces, so the ability to precisely adjust order weight is incredibly crucial.

  • February 2, 2017
I need the ability to be able to create an automation rule to include the weight of an envelope and/or packaging .05 a decimal place would be great. Currently, my shipments are over weight and I have to pay more to have it automated since I have to add one full additional ounce to every order to account for packaging.

  • May 9, 2017
Why does this not exist yet? This is insane.

  • August 7, 2017
Updates? Three and a half years later for a basic "feature"...?

Any idea on this? In the computer world I know things are complicated, but isn't this just changing data type from int to float? Professional developers should be able to do this pretty easily I would think..? This costs me many hours a month not have automatic.

  • April 7, 2018
This is very important to us as well. We ship over 60,000 packages per year. 90% of those orders use the same packaging. The envelope weighs .9 oz and our products have varying weights from .3 oz to 1.2 oz. Since we have to enter whole numbers, we can easily overpay when we ship multiple items.So we weigh every package. If the software would add the package weight and product weight correctly, we would not need to verify the weight of every package and save a lot of time and money.

  • May 29, 2018
This is needed ASAP. We can use decimal values when defining package dimensions (settings > packages) but cannot use them when creating an automation rule. It is or should be the same functionality. Having ShipStation customers go up a .5 decimal value with package dimensions results in more cost for us. Also, most ShipStation customers have a lot of orders coming in and to have to manually change the package field under Shipping Info for each order is not efficient at all.This is a major drawback and makes me consider other shipping tools.

  • August 12, 2018
Is this still on your radar? It has been a long time since you have been made aware of this and nothing has changed. We are trying to use your service, but can't until you allow these decimal settings for your package rules. We are a high volume low margin business that uses USPS.

  • August 20, 2018
Please get this added soon. If you put something into automation, it should operate the same as it does for a manual order. We should be able to duplicate what we can do there, otherwise it defeats the purpose of having it in automation.

  • August 28, 2018
Please make this happen

  • September 6, 2018
Why in the world has this not been added. Are you kidding me? A feature that already exists in your system elsewhere should be an extremely easy addition especially when it's extremely vital to a majority of your customers.

I would LOVE this! As it is now, we have to manually add .5 oz to every order that needs it. Very time consuming! Thanks for considering this!