Add Picked Up, Hand Delivered as Mark as Shipped carrier options

This is exactly what we need. Marking orders "as shipped" excludes the order details (qtys, products, etc) from being included in reports or even exports, so it's unsatisfactory. We also have local pick-ups and even hand deliveries to customers near-by and those are lost from any reporting. Work-around is to create a label with a SS carrier and then not use it. It's lousy, but at least you can get the data included in reports.

adding to the list for the need to create a label for local courier, pickup or other custom shipper that is not integrated. We use DTrac for our internal couriers but marking shipped doesn't create a seamless process. Love to print a label that indicates the appropriate custom method rather than just marking shipped and not printing the label.

Any updates on this? There has to be a better way than tagging? Regards, Shawn

Any update on this? Seems like an easy software upgrade & considering there is still no solution since 2012, it makes me suspect there is a hidden reason this feature does not exist.

I agree with the OP and others that this would be helpful, and the workaround offered is not viable. I've requested this feature years ago, but after seeing others with the same desire, I really hope this comes to fruition. I envision an "In-Store" or "Local-Pickup" option under the carrier drop down, which should likely be a new option in Providers (preferably allowing options for label formatting and pickup/delivery confirmation method). That way, these orders may be batched and printed along with others: Having these "pick-up" labels will make a huge difference.

We have lots of pickup orders at various locations and would like to handle everything in ShipStation but there is no way to set custom carriers and packages and assign them to those orders which would be extremely helpful.

Can we please get a shipping carrier of "customer pickup" so that we can select a provider and run labels in batches with other orders? I thought I might be able to set one up by creating a new carrier. When I clicked to add a provider, it did not give the option to do a custom provider. I feel like that would be a good solution. Set up a custom provider and it could be labeled as needed--in my case, "customer pickup"

Yes I agree, Pickup option is needed (not just a workaround)... as online competes more with retail bricks and mortar, it's a must have function

We need two more carrier options in the Mark as Shipped form drop down list: 1) Will-Call Pick-Up (or Customer Pick-Up) 2) Local Delivery ( or delivered by our company) 3) Freight or LTL

Any chance this be available in V3?

Adding a Carrier called Customer Pickup Would be amazing. This would take out a number or errors when staff miss the fact that a product should not be shipped.

Suprised this is still under review. It would really help businesses who provide alternative shipping methods to the "main" carriers and it would reduce workflow times because the workaround is at least 2 manual steps, if not three compared to the "standard" ship methods that can be automatically populated. Hopefully, this will be considered important enough soon since it has been a request here since 2013. Thanks

Any updates on this?

Instead of marking as shipped, can you add a "store pick up" option?

This would be a great option

It doesn't make any sense that Shipstation would not work with customers to address local delivery and in-store pickup. Having to tag and do workarounds defeats the purpose of integrations and also costs money. I have signed up for a new account under the expectation that Shipstation staff will help me resolve this issue so I don't have to create workarounds for local delivery options and in-store pickups.

We have orders inside of ShipStation that we want to fu-fill without creating a shipping label (for Pickup In-Store). I believe a custom shipping method would allow us to select the "Ship from Location" before it marks it as as shipped. This like a feature ShipStation should be working on because buy online pickup in store is very common and required to survive in Retail. Right now the only way of processing an order for pickup in store is to select the order and "mark as shipped" This completes the sale but doesn't allow us to select the store it get fulfilled from which creates a sales and inventory discrepancy. This is a huge issue for users who are using ShipStation with Shopify Multi-location.

This is an absolute *NEED* for ShipStation if you do any type of Pick-Up and don't want to generate dummy labels. It should function exactly like and other Shipping service (so you can select the Ship From location). With Shopify multi-location, ShipStation not having this as an option basically nullifies automation we could be doing, and causes massive confusion with their proposed solution of generating a dummy label (we have to custom code a bunch of things to make sure the fake tracking number doesn't get to the customer). This seems so simple. There's no shipping integration needed, it's all within ShipStation.

Hard to believe this function is not available yet.

Can't believe it is not online yet..

I would be nice to add a 'shipping option' that was not directly connected to a carrier. The use case is an order for local delivery or customer pickup. This option would allow us to print a label for the packing and send a shipping confirmation emails, minus the shipment tracking.

I just find this impossible to believe. A very high proportion of businesses will have customers who pickup from the shipping point. Single local customers - or large customers who use their own transport for example. Its so simple add a standard Zero cost Carrier - with a moderately configurable label. Whats the problem ?

Great idea! It would be great if they added ChitChats with a link to https://chitchats.com/tracking too!

Yup. We use a local courier service and we also allow customer to pick up themselves. Other than using "Other" we need a better solution.

There's no way to automate this as I can't select other as an option in the Automation Rules section.