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Under Review

Allow shipment of unpaid orders

Related products:Orders & Shipment Management
  • August 7, 2014
  • 78 replies
  • 8 views

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78 replies

  • August 1, 2017
This would REALLY help us out. I'd love to be able to flow orders in from my Manual Store, and then mark them as paid either through the API or manually. We ship almost all of our in house orders on NET30 payable, so this would help.

UNDER REVIEW since 2015 and still nothing has been done yet ...

  • August 7, 2017
Thanks for checking up on this one @Frederic! We're still interested in this idea and would like to hear more about the workflows that require this and how you're dealing with it today.

  • November 1, 2017
I also think it would be great and a huge time saver to be able to track unpaid orders in ShipStation! Right now I am manually adding invoices to Quickbooks to keep a track on the account that have qualified for Net 30 in billing.

This Idea section should be combined with Idea section entitled "ship awaiting payment for net 30+ customer" (currently at 12 votes added to the 70 here) because they both want the same thing. I have customers with Net 30 terms and I NEED to be able to ship their product before it's paid. I don't need ShipStation to do anything else - I use my Xero accounting system to keep track of who is paid and create an aging report. I just need ShipStation to get out of the way and not force me to do more workaround clicks to fake out a payment in the system in order to print a label. That's my situation. Let's do this.

for wholesale orders, its always net 30, net 60, etc. its kind of ridiculous we cant ship orders that are in the awaiting payment section. I cant send these orders to my fulfillment center becuase they wont go to awaiting shipment. this needs to be fixed ASAP

  • August 14, 2018
SOo, we have the same situation. We're using Shopify only for wholesale & NONE of the orders are paid immediately. All are shipped NET 30 or more. So, it's ridiculous to have to mark them paid in order to get them to ship & then go back & mark them not paid in Shopify. What's your current solution for this?

  • August 30, 2018
Still under review after all these years? Shipstation - understand that in 2018 your product is a part of many workflows and other systems. In my case my orders flow from SS to Finale inventory, and on to Quickbooks. Being unable to handle normal wholesale terms, Shipstation forces us to change reality, then we need to change it back. I have to mark things paid in Shipstation, then I unpay them automatically elsewhere because Shipstation refuses to believe that unpaid items are shipped in the normal course of business. Sounds like you made a huge design error early on in the development of the SS framework and have realized there is a large cost to fix it, so instead of that , you want your users to distort the reality of an order and force them to make downstream adjustments. ugg...this is the kind of error a competitor can pick up on and make it a reason to switch shipping platforms.

  • September 11, 2018
If I was the product designer I would make "Allow Shjipments if PAyment Pending" an account setting that type of business rule a setting for a business to choose. ie., allow shipments if payment is pending. ie., we allow for shipments if the client has paid a deposit or if we are working with a partner on Net30 terms.

  • October 27, 2018
Echoing everything here! We have a lot of wholesale Net 30 orders. We ship orders immediately and customers pay later. Really looking forward to having this feature. Thank you product team!

  • February 22, 2019
wholesale net 30

  • March 17, 2019
Net terms for wholesale customers. Echoing everyone else that it creates accounting issues when we’re forced to mark as paid.

I use shopify at times as a place holder for an account that we invoice customers for... so we put the order in and would like it to appear in shi[pstation so we can ship the order.

Your giving me more and more reasons to quit using Shipstation. This is an easy fix just let us ship the darn boxes without the order being paid for pete's sake.

I agree with "Allow shipment of unpaid orders" post. We receive orders from the public as well as government businesses. We allow Purchase orders from schools, governments and certain venders and need to ship their order when it is placed. Currently it goes into shipped just as every other order, however it needs to remain in awaiting payment as that is where it belongs. Simply allowing it to ship from awaiting payments and an option to leave it in that category would solve this issue.

  • January 20, 2020
Hi there, is there a solution to this problem yet?

  • July 15, 2020
Various payment methods - net30 - net60. Orders need to go out without payment. Being able to batch "mark as paid" would be helpful too. Manually doing each one is ridiculously time consuming and means we dont use shipstation for B2B. Cant believe this was raised in 2014 and Shipstation still havent implemented.

  • July 21, 2020
Hoping to bump this back up - @shipstation PLEASE consider adding this feature. As everyone has added, the lack of functionality in the AWAITING PAYMENT are significantly devalues your product, and slows down a certain segment of your customers workflows. To the point of it not being of value to keep your product. Make the need to MARK ORDERS AS PAID - an option to toggle off / on? Allow BULK updating to mark a group of orders as PAID. Allow us to quote shipping rates on orders before they are mark as paid. All of those simple updates would significantly save time.

I desperately need this. This would solve all of my problems. I have been a loyal shipstation customer for over 5 years, but I am about to start looking at alternatives. This is becoming too much of a bottleneck.

  • July 25, 2020
Wholesale order or invoiced order!

  • September 2, 2020
Yea, this doesn't work and confuses our bookkeeper who invoices orders marked Shipped and Awaiting Payment. If ShipStation overrides this, it reports back to our marketplace that the order, an unpaid Purchase Order with a Net20, is paid.

  • November 16, 2020
How is this 5 years old and Shipstation hasn't fixed this yet? This is ridiculous.

  • November 16, 2020
We use delayed capture and have to manually change every order in BigCommerce to let it move over to ShipStation. The customer's card has already been authorized for the amount of the order, but we don't capture the funds until the order is shipped. If we can import and ship unpaid orders we wouldn't have to manually change each order.

A lot of people have customers who have 30 day terms or more. Need to ship to our best customers as unpaid and Quickbooks invoices them months later... thats how big business works. How is this not a thing?

  • December 30, 2020
Please tell me this is way old and SS has fixed? What company doesn't have net terms/invoicing? It's everyday, and a huge percentage of orders. You have to think of it like a brick and mortar. Sales is sales. B2B vs. B2C. This would mean shipstation is only good for B2C scenarios. Can someone advise if this is resolved? :)