Planned
amazon transparency
Amazon has recently introduced their "Transparency" to better track inventory and to ensure its authenticity. We carry dozens of transparency enabled products which for merchant fulfilled orders require us to scan and upload transparency codes to Amazon that are scanned off the product. Currently this upload process is manual. We'd like for ShipStation to add a feature through the Amazon API that allows a scanned transparency code to be uploaded to the order and transmitted to Amazon when tracking information is transmitted.
More on Amazon's Transparency program here: https://sellercentral.amazon.com/gp/help/202008510
amazon transparency codes
Amazon has recently introduced their "Transparency" to better track inventory and to ensure its authenticity. We carry dozens of transparency enabled products which for merchant fulfilled orders require us to scan and upload transparency codes to Amazon that are scanned off the product. Currently this upload process is manual. We'd like for ShipStation to add a feature through the Amazon API that allows a scanned transparency code to be uploaded to the order and transmitted to Amazon when tracking information is transmitted.
More on Amazon's Transparency program here: https://sellercentral.amazon.com/gp/help/202008510
Hello Twaibel, we just started fulfilling for a customer that uses transparency labels.... can I ask you how are you uploading the codes manually? Were you able to make any progress automating the process at all?
Thank you
Without this we are still fulfilling orders through Amazon defeating the whole purpose of this integration... This should be a very common issue as this has been implemented for over a year now and is a growing program. ShipStaion, please fix this.
Please add this functionality. We are unable to ship items through shipstation if they require addition of the transparency code.
Please add this feature. As the brands we sell are migrating to this and it would make Shipstation worthless with out it. We cannot afford to manually upload this information for every product that requires it.
No text available
Planning phase for 1.5 years? Let's get it together and get this implemented. There are many ShipStation customers who are being effected by this issue, and having to spend countless time looking orders up in Amazon Seller Central to see if a transparency code or serial number is required and then entering it there. When it simply could display on the order in ShipStation, and my warehouse staff could scan the transparency code into ShipStation when they Scan to Verify. Then the transparency code or serial number could be uploaded to Amazon with the tracking number. Please place priority on this request that is 3 years old, and has yet to see the feature implemented. Thank you!
Hey there @patrick2,
To my knowledge this is not currently being worked on, but certainly we will keep it in mind as we move forward.
If hear any news, I'll be happy to update here! 🙂
Moderator-Davis
As Patrick said earlier , this should be an URGENT ISSUE ship station needs to move on. Without this feature, anyone using transparency with AMAZON FBM orders, no longer really has any benefit using ship station. I was forced to ship all of my transparency order this past Christmas buying labels on Amazon.com . I do not believe Shipstation understands the severity of this issue and the fact that nothing have been attempted to be done in over 1.5 years is pretty pathetic.
@Moderator-Davis This absolutely should be implemented. The fact that it doesn't exist has forced us to do additional work to prepare an Amazon upload file and also to look for a different shipping solution. It's been over 1.5 years since this was raised and it's a little hard to get my head around the fact that it's not even being talked about.
@SuperMgr-Sarah @Moderator-Davis
Nearly 5 years since this feature has been requested, with many other users requesting the same feature. Any update on when this will be implemented?
If not it might help ShipStation if they didn't spend money on Super Bowl commercials and instead spend the money on programmers who will make your product better for your current customers...
Hello, we also need this solution... please get it done already! Its been a long time we have been asking for this as brand owners. Thank you.
Hello @Multus!
Thank you for your post. Although this feature is not currently on our roadmap, I have brought it up as a feature request to developers. Please keep sharing your ideas.
Happy Shipping!
-Cara
How is this feature not on your roadmap? We have been requesting it since 2019. Are ShipStation executives so disconnected from the actual shipping process that they do not realize how important this is? A large number of Amazon customers may be forced to leave. There is no way for us to ship Amazon Transparency orders using ShipStation, as we have to add the Transparency code at the time of purchasing the label. Even if we could add the code after we ship the item, we would still have to log into Amazon Seller Central and manually do this for every order, which defeats the purpose of using ShipStation. At the very least, we should be able to add a Transparency code to a custom label section for the order so it can propagate to the Transparency section in Amazon. Ideally, we could simply scan the code, and it would automatically integrate into ShipStation. However, at this point, most users would be happy just to have the ability to use ShipStation when shipping these orders.
Dear Cara,
I hope you're doing well. I wanted to bring to your attention an important update regarding our fulfillment process with Amazon orders that require Transparency codes. To ensure compliance with Amazon's policies and avoid any non-compliance issues, it's crucial that we integrate Transparency code submission into our shipment confirmations.
Could you please forward this information to your development team? Below are the details on how ShipStation can implement Transparency codes using Amazon's Selling Partner API (SP-API).
Implementing Transparency Codes in ShipStation
Overview:
Amazon requires sellers to submit Transparency codes for products enrolled in their Transparency program. These unique codes must be submitted when confirming shipments to verify the authenticity of the products sold. Failure to provide these codes can result in non-compliance notices and affect our seller account health.
Solution:
ShipStation can integrate the submission of Transparency codes by utilizing the confirmShipment operation in Amazon's Orders API. This allows the inclusion of Transparency codes when confirming shipments, ensuring they are correctly associated with each order item.
Technical Implementation Details:
1. Use the confirmShipment Operation:
The confirmShipment operation updates the shipment confirmation status for a specified order and allows the inclusion of Transparency codes for each item.
API Endpoint:
POST /orders/v0/orders/{orderId}/shipmentConfirmation
2. Construct the Request Payload:
Include the packageDetail, marketplaceId, and optionally the codCollectionMethod in the request body.
Sample Request Body:
{ "packageDetail": { "packageReferenceId": "1", "shipDate": "2023-10-18T15:30:00Z", "carrierCode": "UPS", "trackingNumber": "1Z9999999999999999", "orderItems": [ { "orderItemId": "ORDER_ITEM_ID_1", "quantity": 1, "transparencyCodes": [ "TRANSPARENCY_CODE_1" ] }, { "orderItemId": "ORDER_ITEM_ID_2", "quantity": 2, "transparencyCodes": [ "TRANSPARENCY_CODE_2", "TRANSPARENCY_CODE_3" ] } ] }, "marketplaceId": "ATVPDKIKX0DER" }Field Descriptions:
packageDetail:
- packageReferenceId: Unique identifier for the package.
- shipDate: Shipment date in ISO 8601 format.
- carrierCode: Code representing the carrier (e.g., "UPS", "FEDEX").
- trackingNumber: Tracking number provided by the carrier.
- orderItems: List of items in the shipment.
- orderItemId: Unique identifier for the order item.
- quantity: Number of units shipped.
- transparencyCodes: Array of Transparency codes corresponding to each unit.
marketplaceId: Identifier for the marketplace where the order was placed.
3. Integration Steps:
a. Retrieve Order Items Requiring Transparency Codes:
Ensure that the system identifies which order items require Transparency codes based on product information.
b. Collect Transparency Codes:
Collect the required Transparency codes for each unit of the order items before shipment confirmation.
c. Update Shipment Confirmation Process:
Modify the shipment confirmation API call to include the transparencyCodes field for each order item.
d. Handle API Authentication:
Use AWS Signature Version 4 to authenticate requests to Amazon's SP-API.
e. Implement Error Handling:
Capture and handle errors returned by the API, such as invalid codes or mismatches between quantities and codes.
4. Sample Implementation Code:
Here's an example in Python using the requests library:
import requests import json import datetime # Replace with actual values access_token = 'YOUR_ACCESS_TOKEN' order_id = '123-1234567-1234567' marketplace_id = 'ATVPDKIKX0DER' endpoint = f"https://sellingpartnerapi-na.amazon.com/orders/v0/orders/{order_id}/shipmentConfirmation" headers = { "Content-Type": "application/json", "x-amz-access-token": access_token, # Include other required authentication headers } payload = { "packageDetail": { "packageReferenceId": "1", "shipDate": datetime.datetime.utcnow().isoformat() + 'Z', "carrierCode": "UPS", "trackingNumber": "1Z9999999999999999", "orderItems": [ { "orderItemId": "ORDER_ITEM_ID_1", "quantity": 1, "transparencyCodes": [ "TRANSPARENCY_CODE_1" ] }, { "orderItemId": "ORDER_ITEM_ID_2", "quantity": 2, "transparencyCodes": [ "TRANSPARENCY_CODE_2", "TRANSPARENCY_CODE_3" ] } ] }, "marketplaceId": marketplace_id } response = requests.post(endpoint, headers=headers, data=json.dumps(payload)) if response.status_code == 204: print("Shipment confirmed successfully.") else: print(f"Error: {response.status_code}") print(response.text)
5. Additional Considerations:
Carrier Codes: Use valid carrier codes as specified by Amazon. If a carrier is not listed, use "Other" and provide the carrier name.
Partial Shipments: For shipments split into multiple packages, ensure each package's shipment confirmation includes the appropriate Transparency codes.
API Rate Limits: Be aware of Amazon's API rate limits to avoid throttling.
Testing: Test the integration thoroughly in a sandbox environment before deploying to production.
Benefits of Implementation:
Compliance: Ensures we meet Amazon's requirements, avoiding potential account issues.
Efficiency: Streamlines the shipping workflow by automating Transparency code submission.
Accuracy: Reduces the risk of human error in manual code entry.
Resources for Reference:
Amazon Orders API Documentation:
Amazon Selling Partner API Developer Guide:
Amazon Transparency Program Overview:
Next Steps:
Please let me know if the development team needs any further information or assistance with this integration. Implementing this feature will help us maintain compliance with Amazon's policies and improve our overall operational efficiency.
Thank you for your attention to this matter.
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