We need an end of day report for UPS that is scannable.

I agree, this feature is highly needed for my company.

Yes we need the same thing. We need PROOF that the package was actually picked up! We had one package "lost" months ago, we are POSITIVE that the driver picked it up (that day we had just one box for UPS), and now UPS will not accept ANY claim because the package shown that was never picked up! So for what I am concerned the "Pre-Scanned" issue does not mean anything to UPS. For UPS we need a End-of-Day manifests just like the one for USPS. I hope someone would address this matter as from what I see on line there are many with the same dilemma...

We desparately need this too

This is absurd. Shipstation needs to understand that this "pre-scanned" nonsense does nothing to prevent UPS from denying a claim. We need a scannable barcode that the driver can use to log the pickup.

Every mention of End of Day for UPS on this feedback forum is met with "your packages are pre-scanned." There seems to be a fundamental misunderstanding as to why this is needed. We need EVIDENCE that our packages were given to UPS. This is a core functionality issue and one that I can't believe has been just swept under the rug. Again, we need a signable, scannable end of day report as a protection for US, your CUSTOMER. This has nothing to do with what UPS requests or what they want to see.

This is a big issue for us as well, and Ship Station has seriously dropped the ball for not allowing users to create their own scannable End of Day form that PROVES shipments were picked up.

ShipStation, we need a printable, scannable UPS end of day form that the driver signs at pickup! When we use WorldShip, which is UPS's own proprietary software, you can't exit the program without printing an end-of-day....so even UPS knows this is an important step. So stop the pre-scanned laziness.

Yes, totally agree! UPS does not recognize a pre scan...whatever that is supposed to mean. When they lose the packages, you have no way to prove it was picked up so no way to protect yourself. Definitely need an End of Day for all carriers, especially UPS that has a barcode

This feature is surely not missing!!!!! without it, we cant use it. Too much liability

A big operation like Shipstation HAS to know the importance of an End of Day for UPS. When you are sending 100 boxes in a day, many drivers will not scan the boxes. Only they scan and end of day. This cannot be that hard.

ShipStation, please add this feature. For all the reasons mentioned in these comments, especially proof of pickup. We've had issues with packages being lost between our shop and the distribution center with no proof that we actually handed the package over.

read the title... and I talked to a David C. on your chat

We agree! We definitely need an end of day for UPS. Many times the driver picks up our packages and they never get scanned into the system. UPS won't even start a claim. It's very annoying. We started requiring our driver to scan every package. He's not happy but it's the only way to get the package 100% into UPS system. So if it does go missing we can start a claim.

And here is why it's important for us: The UPS Driver doesn't normally scan packages. They get scanned when unloaded off of the truck. In the pre-Christmas crunch, our driver arrived back at the USP location late. They skipped the scans that they do when they unload the truck. Packages were scanned the next day at a distribution hub an hour away. Anybody selling on Amazon and doing Seller Fulfilled Prime knows how important that "First Scan" is. Amazon doesn't care when you create the UPS label. They only consider it shipped on the day that UPS does it's first actual scan. All of my UPS packages for that day were marked as "shipping defects" in Amazon terms. Our late shipment rate exceeded what is allowable. We lost our Seller Fulfilled Prime privileges for going on two weeks now. Eventually we convinced the Amazon seller performance team that UPS skipped the scan on the day of shipping (in favor of getting the packages forwarded to their destination faster). However, before they will reinstate my SFP, they want this: > > Could you elaborate on what measures you've put in place with UPS > to avoid the reoccurrence of this issue? > I can't put any measures in place that I'm aware of if UPS isn't going to scan the packages when they are supposed to. The one measure I could probably put in place is to use WorldShip instead of ShipStation, but I'm not about to do that. Not having SFP has really cut into our revenues over the past two weeks. Being able to print the EOD form and asking my driver to just scan that for the sake of our Amazon seller account would be a very helpful solution if it was possible.

If I could print and end-of-day to hand to my UPS driver, it would alleviate the painful problem that we're going through now of having Amazon suspend privileges that help us sell more. We're losing a lot of money right now, and a scan form might have saved us about $8000 in lost sales. Amazon requires a "first scan" to occur on the day that you ship the items. UPS usually does this when they unload the trucks at the local distribution center when they return from the day's deliveries and pickups. But sometimes they mess up and don't scan the packages, and the first scan doesn't happen until the next hop, typically the early morning of the next day. Amazon sees that as the "official" date that the packages shipped, and they count it late. If you go over the threshold, they will suspend your seller-fulfilled prime (SFP) and make you beg for it back. Two weeks and we're still begging to get our privileges back.

Yes, Please?

We need a scannable end of day report for UPS. It may be the breaker for us to look at other options.

Please give us the option to print UPS end of the day forms.

Please note without an End of Day that is scanned by UPS, and with Covd-19 changes in that UPS drivers do not scan the packages at pickup, you as the shipper are 100% liable if a package goes missing between your dock and the UPS terminal. You have no proof of pickup, and therefore no insurance protection in case of loss. Shipstation knows about these issues and continues to do nothing.

100% agreed. Wake up shipstation!

Absolutely! I hope they add this feature soon!

Shipstation needs a scannable UPS EOD report. Submitting and EOD report electronically via EDI (Electronic Data Interchange) does help its sellers. Example: I have a package that was shipped on 07/22, now one day later there is still no update to the tracking number. UPS does not show receiving the package on 7/22. We have no proof to show our customer who paid for 2 day shipping that the item was shipped on time. All the customer sees is that a label was created. However, if Shipstation provided a scannable end of day report like they do for USPS then there would be an entry on tracking log showing UPS picking up the item.

I MUST HAVE UPS END OF DAY SCAN SHEET PERIOD! This is such an important feature that Shipstation must offer to all users. Please talk to UPS company and get the API for this feature!!! I just lost $1000 for lost package and i can not even claim to UPS even though i bought Insurance because UPS Driver never scan the package for pick up and i don't have proof for it.

Ups in a few cases has taken our shipment and loaded them on trucks with out scanning we have a void until 2 or 3 days later when the package reaches it desrination take New York to california we won't know 3 or 4 days where the package is as far as amazon is concerned we never gave the package to UPS latoys1

How does SHIPSTATION still not have this SIMPLE feature. Its like they want us to use worldship instead. Please get this. Our drivers yell at us for scanning packages. They keep asking for end of day sheets.