As security is key these days and 2 Factor Authentication is now in demand and is basically standard for most apps and platforms we would very much like to see ShipStation implement this so it can either have 2 factor by SMS text option or authentication App such as Twilio Authy. Hoping to see this soon 🙂
New
2 Factor Authentication
I actually can't fathom why this has not been introduced, 2FA should be considered by everyone especially a company such as Shipstation. In all of the applications we use Shipstation is highest on our risk register for unintended access as it a) contains all customer data related to orders and b) it's so easy to access without industry standard security considerations like 2FA or SSO.
This is a reason to consider alternatives by itself.
ShipStation needs to address this issue. Without multi-factor authentication, any company looking to comply with SOC2 or ISO 27001 data protection standards stands to fail an audit. Additionally, at rest encryption documentation needs to be made available for its customers to supply to auditors and their customers.
pls set up 2-step verification for ship-station I have a friend that is account got hacked and they took out over 20k dollars worth of labels
Please introduce 2 fa as soon as possible. It is extraordinary on a platform like ShipStation that better security isn't available.
Hello @fahq!
Welcome to the Community! We're thrilled to have you with us. This is a highly requested feature, and we’re excited to share that it’s on our roadmap for completion by the end of 2024, if not sooner. Stay tuned for updates!
Happy Shipping!
-Cara
Hi,
It's crucial for ShipSation to implement multi-factor authentication (MFA) as soon as possible to enhance security and protect sensitive data. MFA adds an extra layer of security by requiring users to provide two or more forms of identification before granting access to their accounts. This significantly reduces the risk of unauthorized access, even if a password is compromised. In today's digital landscape, where cyber threats are constantly evolving, MFA is a fundamental security measure that can prevent data breaches, protect customer information, and maintain the integrity of the platform. By implementing MFA, Shipsation can demonstrate its commitment to data security and build trust with its users.
Best
Sadat
Is shipstation responsible for our account protection and compromise as there is no update on the MFA to the account yet ?
I am surprised how this is not on the priority list of the platform considering all that is happening in our world rightnow.
Hope someone from the SS product team review and reply to this thread.
Hello @vegaecom!
Thank you for supporting this feature request. We take the security of your account very seriously. The product team has confirmed that this update is scheduled for completion by the end of 2024. We completely understand and share your sense of urgency, and we appreciate your patience as we work toward this goal.
Happy Shipping!
-Cara
Hello @vegaecom!
Great news! As of last week, we’ve launched Single Sign-On (SSO) to add an extra layer of protection to your account. I’ve attached a Help Center article with detailed instructions on how to get started. We hope this update brings peace of mind and security to your ShipStation account!
Happy Shipping!
-Cara
Hello, @fahq!
Great news! As of last week, we’ve launched Single Sign-On (SSO) to add an extra layer of protection to your account. I’ve attached a Help Center article with detailed instructions to get started. We hope this update brings you added peace of mind with your ShipStation account security
If you have any questions feel free to reach out to support@shipstation.com.
Happy Shipping!
-Cara
ENABLE 2FA. Holy crap. Any competent development team can enable 2FA in a day. So sick of the "it's on our list" or "it's a top priority" --- enable it please. Nice new website design. Glad your priorities are in the right places.
I'm sorry, but SSO is NOT 2FA lol
This is such a weak attempt. Seriously. Enable proper 2FA. You can roll out a new website design but can't enable 2FA with either SMS or an authenticator app? Do you not care about security? So, are YOU responsible for all the data breaches if/when a user is hacked? 2FA can be enabled in a day, Seriously. This is a pure display of incompetence and not giving a crap.
Hello @fahq!
Thank you for sharing your thoughts on the new SSO feature. I’ve confirmed with our developers that 2FA is also on the way, expected by the end of 2024. We're always here to listen and value your feedback!
Happy Shipping!
-Cara
Hello @wyn123!
Thank you for your post in the community! If you need assistance with the new SSO, here’s a link to our Help Center article. For further support, feel free to reach out to us at support@shipstation.com.
If you’re inquiring about 2FA, it’s scheduled for release by the end of the year. I’ll update the community as soon as the launch date is confirmed.
Happy Shipping!
-Cara
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.