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In Consideration

Ability to Mark as Shipped by custom carrier.

Related products:Orders & Shipment Management
  • January 17, 2017
  • 12 replies
  • 1 view
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Ability to Mark as Shipped by custom carrier. It will give opportunity to use ShipStation in any country.

12 replies

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  • nwright
  • May 17, 2017
This will allow many options including, instore pick up, dedicated service, uber etc
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  • nate5
  • August 1, 2017
Currently, there is only the "other" option when adding a carrier name to items that we dropship from a fulfillment center. Our fulfillment centers use a variety of LTL freight carriers. We need a better way to communicate the full carrier information to customers
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  • Groove
  • February 8, 2019
This is the only issue for us on ShipStation. The majority of our business does not ship LTL, but enough of it does that this presents an issue for us. We use an LTL logistics company that uses many different LTL freight carriers. Checking "other" doesn't quite cut it for us. I don't think it's useful for a customer or selling platform to receive a tracking number without the carrier identified. The workaround is to upload tracking info directly to the selling platform, and then "mark as shipped- other" in ShipStation. And it's not useful to have the tracking number in ShipStation without the carrier identified next to it. We are currently putting carrier info into note section. Having the ability to include custom carrier info would make this system perfect for us. Thanks for considering.
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  • rbaker
  • August 12, 2019
It would be great to have this as an option we sometimes have customers collect or use same day couriers.
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  • ben21
  • September 19, 2020
need an empty field to put shipper URL when "other" is selected as a shipping carrier. This is a big flaw as customer service has no idea who the carrier is. We should be able to paste the URL of the "other" carrier.
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  • Sue1
  • January 21, 2021
Option to add more shipping companis on the drop down when an order is "marked as shipped"
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  • tshockley
  • March 3, 2021
I need the ability to select different carriers than on the provided list. I have checked the forums and there seems to be a long number of customers that are asking for this simple option. Shipstation should add a "custom" option that allows sellers to type in the shipping carrier they use and allow Shipstation to push that information out. I currently have to go in to Amazon manually and adjust the shipping information myself because there is no way to do it within Shipstation.
Moderator-Davis
No text available
From Moderator Davis, May the force be with you!
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  • nbourdeau
  • February 16, 2023

What's going on with this issue ? any update ?

Moderator-Davis

Hey there @nbourdeau, 

 

No updates at this time, but I absolutely encourage any community members that this would be helpful for to show their support by kudo-ing this post! 🙂 

From Moderator Davis, May the force be with you!
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Please add the option to enter at least a custom URL with the courrier name instead of just Other.

There are numerous new courrier options now including many same day local delivery companies with their own tracking. 

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  • rowelly
  • April 12, 2024

The fact that there is not a baseline of typical U.S. carriers like Ebay has available to manually add tracking, or the ability to add our own custom option is very frustrating. This post was made in 2017 with no solution, and the fact that I am searching for the exact same solution within Shipstation 7 years later is, quite frankly, outrageous. I will be advocating to find another shipping platform for our company as Shipstation continues to prove it is an outdated program that has no ambition to evolve into what users truly need. The reporting options are complete garbage as well, which is my other main issue with SS. None of these solutions would be difficult to implement. No, SS, I do not need to ship via 99minutos, Access Worldwide, Airtranss, An Post, APC, APC Overnight, APG ecommerce, Aramax Australia, Aramax International, Aramax New Zealand, Asendia, Asendia UK, Australia Post, Australia Post MyPost Business, or Axlehire. Those are just the "A"'s available in SS. I need to add US LTL companies like AAA Cooper, XPO Logistics, ABF Freight, Central Transport, Uber along with options like Customer Pickup, Collect, 3rd Party etc. 

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