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Ability to use multiple Shipstation Accounts at once.

Related products:Orders & Shipment Management
  • June 14, 2017
  • 14 replies
  • 5 views
J
The ability to have multiple shipstation accounts open at once or even switch through accounts through the UI. We have a few different completely different ecommerce businesses running with different shipping softwares. Shipstation is by far our favorite and we'd love to consolidate everything there.

    14 replies

    C
    Holding employees accountable limits shipping mistakes, but with so many ShipStation accounts & so many Shippers (people who use ShipStation for creating labels), signing out & in becomes an inconvenience, especially on busy days. A feature that allows for an automatic sign-out after x amount of minutes of inactivity would help tremendously in pinpointing what user shipped what product as it forces whoever to sign in to their account. Having the option to toggle between several accounts would also be helpful as log-ins/log-offs are not intervened with. Maybe having some sort of pin to toggle between the accounts would be an efficient way of switching over accounts.
    J
    Xero and Quickbooks does it. It would be the same functionality.
    J
    Even bigcommerce allows a user account to access multiple stores. Why can't this be done yet?
    C
    • Craig6
    • November 22, 2019
    Hi, I own multiple companies and have multiple accounts with ShipStation. It would be great if there was a single login option so that I could just toggle between companies rather than logging in and logging out every time I need to switch. It would be helpful if ShipStation connect would do the same. Thanks -Craig
    G
    • gabe4
    • February 26, 2020
    Currently toggling back and forth between multiple ShipStation accounts is not something that can be done in ShipStation. The accounts would require two different, separate logins. I think this is a cool idea.
    A
    • almanaq
    • August 20, 2020
    1) This should not be the default. I am already annoyed that every time I go to use ShipStation, it has signed out on me. 2) The only way this makes sense is that it "signs out" of a subaccout but not the actual account, and then it presents a simple UI for choosing which subaccount to use. Anything else would make the entire signin workflow even worse than it is.
    C
    I work for one company and we have our own shipstation accounts. We want to give another company access to fullfill our orders. However they have their own shipstation account. It would be nice for them to be able to see the orders from my account and from their account under one login instead of needing to have 2 separate logins
    Moderator-Davis
    No text available
    From Moderator Davis, May the force be with you!
    E
    • Ek88V
    • April 20, 2023

    Did an option to toggle between companies/brands with one login so orders from 2 different brands dont get mixed up ever happen?

    R
    • RandyBob
    • June 17, 2023

    I have two Shipstation accounts and use Chome on a Mac.  It has worked fine for years but in the last few months when I switch accounts the program gets stuck in a loop trying to load (spinning wheel)  I have contacted customer support and they told me to clear the cache every time I switch or to open  the second store in an incognito window.  Both of these things work but I am wondering if anyone else is having this issue and why did it work for years and now not work.  Shipstation user for over 20 years.

    M
    • MR18
    • October 11, 2023

    This would be a great option and if they could add that to the application too, so we don't have to sign in/ sign out.

    Master account 🙌 

    T
    • tillman
    • February 20, 2025

    Is this supported yet?

    C
    • cb5k
    • October 3, 2025

    This would be a great feature and should easy to implement.  Shopify and Amazon Seller Central have it.  Logging in and out of Shipstation accounts is very inefficient. 

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • October 6, 2025

    Hello @cb5k!

    First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!

    Thank you for reaching out about this! I’ve followed up with our development team for updates and will share any new information as soon as it becomes available. 

    Happy Shipping!

    -Cara

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