Add a duplicate order feature

Yes we have a very specific functional use for this feature which is to create a REPLACEMENT order for buyers who received a wrong or damaged item. This is something that most sellers will have to deal with sometimes & cloning or duplicating the order allows for doing that very efficiently we also leave one of the three custom fields in our FedEx label to State Replacement so that the label itself would indicate that it is a replacement for an order. We are almost ready to start using Shipstation after setting up our products & automation rules I would like to add our support for this feature and I was looking for a duplication feature for our customer service operator to use for Replacements.

Duplicating orders would be nice for manual orders that have many line items (100+ products) and are shipped to multiple different customers but the products on the order are exactly the same. We have this situation often with our wholesale customers.

We have customers who order the same exact products for multiple store locations. It is time consuming to reenter the same order of 20 different products ten times in a row.

I would love for this feature. Especially if you can duplicate an order and then send it to a different location which we get orders for this type of thing to each of the people's different stores.

There are many use cases; here's one: Customer orders two identical items, but was only shipped. After 5 1/2 years of feedback, 118 votes, and 52 comments, what else do you need from us to ********* the product roadmap?

Thanks for checking for updates here. We’re still interested in duplicating orders and we don’t have a timeline on it. It isn’t on our immediate roadmap but it’s one we’d like to keep open for now.

Your suggested workaround system doesn't work for me at all. I have to actually re-enter a new order if I want my production team to make it and ship it for me. Otherwise they won't know I need the new order. I can't just tell them to remember what I need done then re-print the shipping label at the end. How hard is it to add a "duplicate order" button? You have buttons for split order and other things I've never used. I can't even believe this is under debate. It is clearly an issue for many of your customers.

I would like to resend an order that was already sent because the customer received the wrong item. So just "OTHER ACTIONS, DUPLICATE ORDER" Thanks! How about zyinc of inventory? just kiddin'

I also think it's a bit ridiculous that this isn't a feature already, especially after 5 years and so many votes. I've got to send out sample packs to all my reps but have to manually re-create each order (with 6 of the same items). If I had a "copy order button" it'd save me a ton of time.

Please consider allowing us to enter reoccurring orders once for our repeat customer accounts. (Ex., I have several restaurants that order same products in the same quantity weekly or bi-weekly.) It would be great to enter the order once & be able to click a repeat order box & have it appear once in the "awaiting shipment" list & then repeatedly in the "on hold" list with the correct shipment dates, items & quantities already keyed in.

I love this idea. We have wholesale/manual customers that place the same orders on a weekly or bi-weekly basis. It would be great to be able to click a "reoccurring order" button while entering the original order & the click a weekly, bi-weekly or monthly button that would generate an order under "awaiting shipment" & also generate multiple upcoming orders under "On Hold".

This is ok for printing new labels but it does not take inventory into consideration. It does not allow you to add or delete lines and keep a history of activity. Not a solution for me.

I also think it's a bit ridiculous that this isn't a feature already, especially after so many votes.

Been waiting a long time for this feature.

I periodically send a case of something to Amazon FBA, for example. Each product always by the same number, in the same size box, and usually to the same FBA warehouse. For now, I open up a duplicate tab to open up a past order, and copy over information to a new manual order, because its the same information but new shipment, new day, same size but physically new box. a repeat shipment. repeat. not a re-ship to fix something. just a repeat of the same thing. a repeated shipment or order could then be manually altered as needed to fit the new shipment or order. I say again, "repeat".

I used to use ShipRush's duplicate order button A LOT and it was my favorite feature. When my company switched to Ship Station without this feature it is pretty disappointing. I will now have to create a manual order every time which is time consuming and leaves room for error. I would use it for: packages lost in the mail, when things were sent wrong, when labels were lost or ripped off the printer, when I had to change an address, shipping warranty or free promotional items. I hope shipstation is able to make a change soon!

Insane this has been under review for 5 F'N YEARS???????

In ShipStation v3, when you use the "Create another shipment", ShipStation duplicate the original order WITHOUT duplicating the Order/shipment items and show "This shipment has no items". The problems is unproductive, because our average order have 50-100 lines of items and our API need items/qty to manage the multiple-shipment order. So because ShipStation team take the duplication order approach in v3, we think is a good reason to increase the duplication capability to Order/shipment items. If this function was not corrected, we have no choice to reevaluate ou business position and close our subscription with ShipSatation in the future.

If Shipstation doesn't have Duplicate Order feature, switch to Shipping Easy, they do

Is this here yet? this would be REALLY obviously helpful for those of us making the same shipment every month -- If the "Import Orders" function would actually save the settings (instead of forgetting them every time) that would be one step closer - as it is I'm doing the 'field mapping' for the CSV on all however many 10 fields or so EVERY TIME. This is the thing that makes me dread the shipping process. Same old addresses, same old weights, same old same old everything.... PLEASE PLEASE PLEASE Can't I just press a button and get a copy? or is there something i'm missing somewhere to make this easier? - The 'Saved Mappings' on import orders DO NOT save on my system - but of course I'd rather just have the "Repeat/copy" Order function would make life that much easier....

I need this. Some orders get lost and I need to reship. If there are a lot of line items, this is a PITA. On the old layout, i could do this. I just hit print, it said "Whoops! This already printed, are you sure you want to print it again" and then i got a new tracking number and a label with all of the same information. Tempted to toggle back and forth for this feature.

Has a decision been made on this yet by the Shipstation team? It has been "under review" for 5 years now.

There should be an option to reship the same order. If we create a new shipment, there is no option to add items. I want to switch back to the old layout

Adding my vote that we need a duplicate ship feature to easily reship.

We need a duplicate as it puts the order in the Awaiting shipment queue, which is a must. So when a customer gets a defective item, we have to manually copy paste the order to a new order. We need the function to COPY ORDER (don't use duplicate wording, as you use that elsewhere and it will confuse). COPY to NEW ORDER button is a must, as it will allow us to quickly create a duplicate order, put it in our shipstation queue as awaiting fulfilment (this is automatic) so we know what to work on via shipstation, and not by. manually printing labels (false info to customer that it has shipped)