Skip to main content
New

Add Custom Package Weight

Related products:Orders & Shipment Management
  • August 3, 2021
  • 12 replies
  • 9 views

Hey there,

It would be nice if ShipStation added the feature to allow custom package weights. That way, when you choose your custom package, the additional weight will be added as well to account for the box and void filler weight. 

 

I understand that ShipStation automatically pulls the weights for all of the SKU's in the order, but what's the point if you still have to manually enter the additional weight to account for your box and void filler? You might as well go ahead and weigh the entire package before shipping at that point. Which is what we're having to do now...... Would be able to ship about 4x as many orders if this was a feature. 

 

Anyone else have a workaround?

12 replies

  • August 3, 2021

I manually alter my product dimensions and weights within shipstation products tabs because Amazon imports inaccurate information. 

 

Personally, I made preset groups such as socks, belts, t-shirts, etc to help speed up updating dims and weights for several thousand SKUs. I know socks weigh 4 oz. with packaging. I know the average t-shirt weighs 6 oz with packaging, and so on. 

 

It's time-consuming, but the end results make it worth it when processing orders. 

 

 

 


jeremy_S-and-S

Sadly, we don't even bother pulling the weights from the SKUs for this very reason. Shipping 700-800 a week and weighing every single package. It seems like a small thing, but those times add up.


  • December 13, 2022

Oh my god, we need this! What an easy feature that is missing... This was posted over a year ago and Shipstation hasn't added this feature yet? We have 4 custom boxes we use very often that range from 2 oz to 37.2 oz and we have to manually add those weight to the total order weight after we select the package. We have all of our product weights entered in to auto populate but I agree, what's the point if it doesn't account for the box/dunnage? 

Currently shipping about 400 orders per week and this would be SO HELPFUL. 


honestly cannot believe package weight is not a function of the shipping calculator, it's just the simplest thing in the world.  I have to use ShipperHQ (instead of SS) just because of this, so silly


Sean_Tru-Tone

I would also love to see this! For those who's processes would be complicated by this, they could just leave the empty package weight field empty.  This seems like a pretty basic and obvious feature that Shipstation should implement. 


I'm still waiting on this feature to be added.


  • September 29, 2024

This is such a basic feature with huge efficency time saving. When will we get it? This was first proposed in 2021


CaraAdmin
  • Community Manager
  • October 4, 2024

Hello, @RespCom!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara


  • November 10, 2024

I've been asking for this for years. We don't use Shipstation during the holidays because of this - it slows us down too much. We have a lot of different package options, from poly bags to kraft boxes, and our staff has to remember the weights of all of them. There's too much room for error. 


CaraAdmin
  • Community Manager
  • November 19, 2024

Hello @amack!

 

Thank you so much for your continued support and enthusiasm for this request! The developers are aware of its importance, and we’re eager to be a helpful resource for you during the holiday season. As soon as I receive an update from the team, I’ll be sure to share it with the community.

 

We truly appreciate your patience and persistence—it’s feedback like yours that drives us to improve and deliver the best experience for our users!

 

Happy Shipping!

 

-Cara

 


Been waiting for this since 2021....


  • March 19, 2025

This should be a standard feature. It's frustrating as we have multi-unit packages so I can't add the extra package weight to the individual item as it will then be overweight. Really, really need to get devs on this...it's a standard feature with every other shipping platform and should be included with every custom package set up.