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Add decimals to automated weight adjustments

Related products:Orders & Shipment Management
  • July 23, 2012
  • 43 replies
  • 5 views

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43 replies

  • December 7, 2018
This is absolutely crucial for FedEx One Rate padded pak dimensions.

  • January 29, 2019
"This is absolutely crucial for FedEx One Rate padded pak dimensions." This comment above is what I'm referring to. Especially when coupled with the fact that SFP orders shipping with FedEx One Rate shipping, Amazon will only accept EXACT dimensions for us when creating a shipping label in ShipStation. For example, when I try to do a bulk action or create an automation rule respectively, when I enter in the dimensions it won't let me put in a period or rather a "." So when I enter in Pak 1 dimensions of 10.25 x 12.75 x .5 it appears this way 1025 x 1275 x 5. Meaning I then have to manually update all the orders that are SFP orders shipping with One Rate shipping. If my computer is slow that day (today it was) this is extremely annoying. These are the current dimensions supported by Amazon. I'm going to write this out in It's entirety as I want to indicate how important this is for my time savings going forward. Envelope 1 9.50" x 9.50" x 0.50" Envelope 2 9.50" x 15.50" x 0.50" Pak 1 10.25" x 12.75" x 0.50" Pak 2 12.00" x 15.50" x 0.50" Pak 3 11.75" x 14.75" x 0.50" Pak 4 10.00" x 14.50" x 0.50" Small Box 1 10.88" x 1.50" x 12.38" Small Box 2 9.75" x 2.63" x 11.25" Medium Box 1 11.50" x 2.38" x 13.25" Medium Box 2 8.75" x 4.38" x 11.25" Large Box 1 12.38" x 3.00" x 17.50" Large Box 2 8.75" x 7.75" x 11.25" Extra Large Box 1 11.88" x 10.75" x 11.00" Extra Large Box 2 15.75" x 14.13" x 6.00" FedEx Tube 6.00" x 6.00" x 38.00" Please make this change, now the biggest marketplace Amazon only accepts exact dimensions up to the decimal point on these types of orders. So now after you have waited 2017 days to make this change since July 23rd, 2012 there is actually an integration that only accepts an exact dimensions. I think now is the time to make this change... Please, thanks. -Joe

  • February 19, 2019
Absolutely imperative that this gets done. This ticket is over 6 years old now. It seems like it has gone on long enough and changes need to be made asap as this has gained a lot of traction lately.

  • April 24, 2019
I support this feature and actually require this for my workflow. We've been using ShipStation for several years and we're looking to begin offering First Class Mail which has limits on weight. One example that I hope will sway the decision to implement this soon would be the following: Customer has 11.4 oz. of products in their order. Our store has the ability to add 1.4 oz. to the total order weight to account for packaging. Total adjusted order weight = 12.8 oz.. ShipStation integration ONLY accounts for the weight(s) of specific items on an order. This has been verified by checking the integration files with our store. So when the order gets imported into ShipStation, the order total weight shows as 11.4 oz.. With automation rules in ShipStation, we're limited to adjusting weight by whole oz.. We NEED to be able to add 1.4 oz but are forced to add 1 or 2 oz instead. Only adding 1 oz. would be insufficient so we have to go higher. Here we have an order at 11.4 oz that IS eligible for USPS First Class Mail, but since we're forced to add 2 oz instead of the actual packaging weight (1.4 oz), its new weight is 13.4 oz. which is outside of the limits for USPS First Class Mail. I really hope this feature can be implemented quickly because our customers are asking for cheaper shipping options than Priority Mail and we have to accommodate our customers to the best of our ability.

  • June 4, 2019
I very much agree with this request and need this functionality! We send out hundreds of orders each day with total weight up to an ounce too heavy because we can't add partial ounces for our packaging.

  • July 19, 2019
Definitely needed!

  • January 7, 2020
we need this badly - sad that 3 years later it isn't in place still

  • April 2, 2020
We have products that are an oz and others that are half an oz. Having 10 half oz products in one package can really effect cost.

  • December 6, 2020
OK... I've been with Shipstation for 4 hours and every time I hit a roadblock setting things up I find one of these threads that's years old full of people requesting simple, vital features. Why isn't anything being done about this? Luckily I'm not that invested and am still exploring shipping options but **** this software is so close to awesome if they would just listen to their customers.

  • January 19, 2021
Has this been fixed yet? This needs to be implemented.

Moderator-Davis
No text available

Moderator-Davis

In our latest updates, we have resolved this issue and we should now be able to utilize decimal points in our Automation rules moving forward! 


  • December 8, 2022

@Moderator-Davis 

Was this update for the old version of shipstation?

I get an error when I try and input 0.5 oz. "There are required fields or actions that need to be completed before saving. Please fill out the required field or action type."


Moderator-Davis

Hey there! 

 

Thanks for providing this screenshot and information.

 

This is a report that our team has been made aware of. We are actively looking into this behavior you are describing, but I do not yet have an ETA to provide. I know we are lookin into this though 🙂 


  • May 4, 2023

We need it a lot too, for the same reasons and with the same problems, it can save substantial time and money for us. Please finish it. 🙏


  • October 26, 2023

@Moderator-Davis Is there any update on this? This is pretty frustrating when it was fixed in the older version and broke in the new version.

I pretty much have to manually adjust all the weights when they are close to USPS's weight price increase points (4oz, 8oz, 12oz, etc). Having a 7.2oz package import as 8.2oz makes the shipping price jump and I have to be constantly searching for these.

For smaller businesses like us controlling shipping costs is very important.


Any update on adding decimal numbers for package weight AUTOMATION RULES?


  • February 17, 2025

Insane paying $400/month for a software that can adjust decimals???? 

 

I am sad to agree with the other commenter, the deeper I get into this software the more glad I am that I'm not committed because this is disappointing.