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Add Handling Fee Field

Related products:Orders & Shipment Management
  • December 5, 2022
  • 4 replies
  • 5 views

Shipstation should have a handling fee field. We have no where to report this for international shipments.

4 replies

Moderator-Davis

Hey there A_Brown, 

 

I think this is a terrific idea! I'll move this over to our ideas section so that it can be voted on by other community members 🙂 


  • Author
  • December 7, 2022

Thank you, cool to know someone is monitoring this!  I appreciate it!


  • February 24, 2023

I would like to see the ability to add a handling fee at the product detail level added as well. It is a significant problem, and Bigcommerce currently has no real solution.


Without handling being explicit, Shipinsurance will not refund it. I already provided screenshots to Shipinsurance of the handling that is added in shopify to the "shipping" amount, but those guys dont care, even though its there in black and white.