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Add the ability to designate International Broker for your shipments

Related products:Orders & Shipment Management
  • April 2, 2026
  • 0 replies
  • 5 views

hello crete collective

We need to have the ability to designate our own broker for international shipments. UPS brokerage is awful and causes tons of issues and extra charges for the simplest of shipments. 

This simply needs to be an additional field in the shipment that we can input the contact information of our broker, an automated email sent to said broker, and and automated message to the courier instructing them that [Insert customer broker data here] is handling the brokerage. 

I see this feature has been requested for many years and there is no word on fixing this, this is common on other platforms.