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Add UPS SurePost to rate calculator

Related products:Stores, Carriers, and Other Integrations
  • August 3, 2018
  • 26 replies
  • 45 views
sam17
UPS SurePost does not show in the rate calculator when trying to determine the cheapest method for Free Shipping. Can we get all UPS and FedEx US Postal Delivery shipping methods (i.e. UPS SurePost & Fedex SmartPost) to show in the calculator?

26 replies

  • info509
  • June 4, 2019
It seems it's currently not possible to get shipping rates for UPS SurePost using either the rate calculator within Shipstation or using the Shipstation API. Can we please get this added in the rate calculators in both, the API and the UI in Shipstation?
  • carl
  • August 27, 2019
I completely agree. Though we tend to use Surepost the most, how can we be totally sure it is the cheapest? What is the point of the Rate Calculator if not all shipping options exist.
  • info408
  • March 3, 2020
'+1000 on this We activated SurePost with hopes to compare it with ground and priority and select the most cost effective one but without it being on the rate calculator, no way for us to utilize the surepost.
Why hasnt this been done yet? The entire point of the program is to show the cheapest rates.
  • cs12
  • May 7, 2020
They need to fix that as its costing us money and time. It is very time consuming for us to be bouncing back and fourth trying to remember what the rates were. Adding them to the rate calculator would improve our efficiency.
This feature would be great.
SydSegal
  • SydSegal
  • Employee
  • June 27, 2020
Completely agree. Seems so basic to include the Surepost and Smartpost options within the Rate Calculator. Currently, Fedex Smartpost does show, but why not the UPS Surepost option??? Seems like the package type drop down needs to have the Surepost option added to it. Was told that UPS API is more detailed and hasn't been implemented by ShipStation... but come one, I am sure it can be done.
  • vcalez
  • August 3, 2020
Not only will this save money but also speed up our workflow. Every business should be able to quickly compate the UPS SurePost and FedEx SmartPost rates.
  • hello49
  • September 29, 2020
I agree with all of these comments. We are new to Shipstation and during the first month of use I noticed that I was spending a lot of time switching between Surepost, Priority Mail, First Class and UPS Ground to get the best rate and transit times. During peak seasons this is becoming very time consuming for our shipping specialist. Adding the Surepost rate to the rate calculator would be very efficient and save our team a lot of time when choosing the best shipping method. We would GREATLY appreciate the addition of this feature.
  • Adam
  • October 6, 2020
Unreal it doesn't include this!
'+1 to this as well. Very surprising it isn't there and makes for needless extra work on checking rates individually.
  • ryan10
  • January 27, 2021
Also please add UPS simple rate
  • fredwarner1
  • Employee
  • April 12, 2021
We're only able to get SurePost rates by assigned a SurePost method to an existing order, which makes trying to set up rate tables on eBay/Amazon very difficult! We'll need to create test orders at each weight to get averages. When I look up rates on www.ups.com with our account, SurePost does not show up there either. It may be an API limitation, if even UPS can't show SurePost rates on their own rate calculator. I hope there's a fix!
  • tori
  • June 4, 2021
We need this badly, especially need to be able to get rates and create labels via the API. Right now I'm having to implement a solution with another 3rd party shipping platform whose API supports SurePost functionality. It is outright unbelievable that this is yet to be implemented.
  • CPW
  • December 12, 2021

Please for the love of GOD integrate with Facebook marketplace. We ship 200-400 packages a month just on FBM & I absolutely HATE manually inputting these orders.  

  • ShawnSingh
  • January 6, 2022

Hey guys, I actually created a tool that can be used with Shipstation to prevent you from having to toggle back and forth between the various services / package types (including UPS surepost). We had the same issue in my business so I initially created this tool for my internal use, but just launched a public version. You can check it out at www.stationplus.co if you are interested.

 

You can basically set whichever carriers and package types you want it to consider when rate shopping and it will automatically apply the cheapest rate to the order.

 

Let me know if this helps!

 

Shawn

  • JustinC365
  • February 3, 2022

We would like to see this as well. Currently, without a live rate & estimated delivery time it's really risky to chose UPS Surepost as a service. We definitely need this in the rate calculator. 

  • BCQC
  • February 23, 2022

Agreed with post from 2020 - Almost (2) two years ago

04-23-2020 01:05 PM
Why hasn't this been done yet? The entire point of the program is to show the cheapest rates.
We are ALL spending time & money accommodating this software deficiency.
==> This weakness needs to be escalated on the upgrade roadmap!

Strong +1 for this issue. This deficiency is costing your users tons of time and money. Please address this issue!

  • Aaron86
  • May 3, 2022

This is a must have feature. The API is already there, just add the rates into the rate calculator window so we don't have multiple steps. It's currently clunky and cumbersome and would make the user experience much better and a great feature to help sell the product. This is especially important for the customers that have negotiated rates with UPS and will want to use them easier.

  • ktyra
  • June 21, 2022

Agreed, the GetRates API (and Rate Calculator in the UI) need to include SurePost rates.

  • bethel
  • August 11, 2022

They will never do it, this has been a reoccurring request for the better part of a decade. Way before this request was made in 2018.

  • VIPAG
  • March 1, 2023

Bump , Please add this feature!

Thank you!

You can use Shipping Plus app (www.shippingplus.co) for ShipStation to automatically have smart post selected when it’s the cheapest option

  • Craig
  • September 29, 2023

My best guess is that ShipStation is somehow partnered with that Shipping Plus app, therefore making us spend more money to use an additional product to do what should be native in the software.

This is not cool and not the way to keep customers happy.

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