The commercial invoices created by ShipStation have two sections labelled "Special Instructions" and "Declaration Statements" yet there is no way to edit these sections when processing an international order.
This is causing issues for us as a UK country, as we are unable to declare preferential origin on our UK/EU made products which are being sent to the EU. As such, duties are being charged incorrectly on these shipments.
We need to add the following text to all commercial invoices in order to be compliant with Annex 7 of the UK/EU Trade agreements following Brexit:
“(Period: from ...................................... to .......................................)
The exporter of the products covered by this document (EORI NUMBER GB....................) declares that, except where otherwise clearly indicated, these products are of ... preferential origin.”
Place and date:
Name exporter (company / name responsible person)
Quite simply, we need to be able to edit the Declaration Statement section of the commercial invoices, and this functionality is strangely missing within ShipStation currently....
