When an adjustment occurs, we need to receive a notification inside ShipStation and/or by email. Each adjustment should be attached to each order number and tracking number. We should not have to dig through your archaic report system. If an adjustment occurs, we should be able to see it with a * or red highlight inside the shipments tab.
Hello @CAOH
First, welcome to the Community! We’re so excited to have you here. This space is a great place to find answers, share feedback, and suggest new product features—we hope you find it helpful, inspiring, and fun to be a part of!
Thank you for sharing your idea about receiving notifications for adjustments—that’s such a brilliant suggestion! I can definitely see how this would make things easier for merchants and help improve visibility. Let’s see if we can gather more feedback from the Community to demonstrate the value of this approach.
If you’d like to see this feature added, give it a thumbs up or drop a comment explaining how it would help your business. Every bit of feedback helps make your voice heard!
I’m also including a link to our Help Center article on how adjustments are calculated—just in case anyone wants a quick refresher or a deeper understanding of the process.
Happy Shipping!
-Cara
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