Under Review
Allow delivery to UPS Access Points
http://compass.ups.com/new-ups-access-point-locations/
Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address.
UPS is on board. ShipStation currently is not capable of enabling the access point API to crossover into your system.
Hey @David, thanks for checking up on this! We're constantly working on adding and improving out partnerships, and we haven't had the chance to take a deep dive into this one. We'll keep you updated here as soon as we have more info.
This would also work great with returns. All our returns are Access Points drop offs and to be able to send label via SS Returns would save a load of ball ache.
Would you please add this feature. This would save your users a lot of money as they are often able to avoid the $2-$3 residential delivery fee. PLEASE consider!
We have a ups access point and would love to be able to use this. Our customers request this from us a lot, especially in europe
Thanks
James
We really need this feature as customers are experiencing a number of issues with our work around in the US
Our major issue is that Shipstation cannot read the full Access Point API request which includes S2AP on it. Without this and despite having agreement with UPS, 30%+ of our customers are charged for pick up from Access Points and sometimes refused delivery. This is something competitors have managed to integrate without issue (shipper HQ named by UPS) so we can't understand Shipstation's reluctance to add this. Please look into this with urgency!
This would be extremely helpful as we are being charged a "residential area surcharge" by UPS on all parcels delivered to a residence. Integration with the UPS Access Point API would save our company thousands of dollars.
How is this still not integrated yet, all your main competitors have it!
https://shipperhq.com/ups_accesspoint
https://goshippo.com/blog/shippo-ups-ready-program-fedex-compatible-partnerships/
I'm considering leaving ShipStation just for this feature!
This is an extremely important feature. We use Access Points for customers that only have PO boxes or live where UPS would otherwise charge a fee to deliver to them. The problem is, if you don't select 'hold at UPS access point' and ship it to an Access Point, that access point has the right to charge your customer a fee. Yesterday I had a grumpy customer agree to pick up at The UPS Store and when he showed up, they wouldn't give it to him unless he paid $7. So he refused delivery and left a bad review. I spent an hour on the phone between the customer, the point, and my UPS rep. The bottom line is, we are counting on ShipStation to make this feature work, and as the premiere shipping provider, it should already have been an option. So let's go SS!! I've attached a screenshot of customer letting me know this happened.
We NEED this integration! Come on shipstation, this topic has been pending review for over 5 years.
This would be a great enhancement, we are debating going back to UPS/worldship because several key UPS functions are missing. Like getting emails about delivery verifications so address could be fixed in real time and this being able to send directly to access point in known bad area's with high theft.
Any update on being able to use SS to ship to UPS access points?
Presently, it a package needs to go to an access point, I'm having to default to my UPS account to purchase the label.
Hello @scott30!
Thank you for inquiring about this feature request! I've contacted our developers to check for updates, and I’ll share any new information as soon as I have it.
Happy Shipping!
-Cara
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