Allow us to delete canceled orders

Many requests here to be able to delete old cancelled orders.  Is there a capability to do so or are you going to be implementing this soon for us users?  

Hey ShipStation,

It's terribly presumptious to decide that users should not be able to delete their own data. Stop the arrogance.

The data belongs to your users. Let your users decide whether to keep it or delete it.

And when you finally implement this, apologize to your community. Nine years to implementation is not acceptable.

We most certainly need to delete orders. My accounting team has so many issues with this not being an option. When launching a new site and migrating old orders over, they all reimport and throw the counts WAY off in Shipstation and various other programs. This is needed!!!

Adding my voice to this. Please allow us to delete an order and re-import it with updates from the marketplace.

We import our crowdfunding orders and have had issues with the import process. When we cancel these orders, we cannot re-import the the orders since they just update the cancelled orders. So we cannot change the shipping warehouse etc. 
This is giving us much grief. We would appreciate a DELETE feature for orders. 

This and other issues have caused us to look elsewhere for our fulfilment software. Hard to believe these folks can ignore their customers for so long!

I'm dealing with this issue on 5-24-24, while doing a free trial. If no work around, this may be a deal breaker for me. Uploading and choosing labels doesn't always go smoothly and we have to be able to upload the same files and redo things! Fix this now! Adam

why are we still unable to delete orders??? 

Hello @devguy123!

Thank you for sharing your post in the community! At this time, this feature isn’t on our roadmap, but if anything changes, we’ll be sure to keep the community updated.

Happy Shipping!

-Cara

@CaraAdmin 

Could you explain the reasons WHY this is not on your roadmap?  I assume there are some logical reasons but explaining them would be more helpful than just saying you are not going to do it.

Hello @MrFrisbee!

Thank you for reaching out! While our current focus is on other priorities, we understand the importance of optimizing workflow and order organization. Historically, deletion has not been an option, but we are exploring alternative solutions to support your needs better. We appreciate your feedback and will keep the community updated on any developments!

Happy Shipping!

-Cara