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auto email for voided shipping label

Related products:Insights & Reporting
  • February 10, 2023
  • 1 reply
  • 5 views

I set up an email automation rule to send email to customer when the shiping label is printed. Is there anyway that when we void the label customer will get the email automatically. Since some cases we need to void the label and redo the shipment.

1 reply

  • February 11, 2023

It would also be helpful to be able to set up webhooks for voided labels. The lack of this feature creates the need for manual adjustments in Shopify and in some custom integrations that we are buildign out.