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In Consideration

Automatically notify when late delivery

Related products:Orders & Shipment Management
  • May 15, 2018
  • 4 replies
  • 7 views

Would be great if there was a way that ShipStation could notify us whenever a package is late. This way we know when USPS or UPS aren't within their guaranteed time window (i.e. UPS One-Day or USPS Express, etc) so we can request a refund from that carrier.

4 replies

  • September 19, 2018
It would also be useful, because we could contact the customer and notify them of the delay and that we are working to get it corrected.

  • June 2, 2021
This should be an easy feature to add that would be very helpful.

Moderator-Davis
No text available

ShipAware
  • June 4, 2023

If anyone still wants this, I made a solution called ShipAware that imports your ShipStation orders then notifies you when they're late.