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In Consideration

Branded Tracking Page- Support Mark as Shipped orders and Fulfillments that use supported carriers.

Related products:Orders & Shipment Management
  • August 11, 2016
  • 16 replies
  • 8 views

Branded tracking page is awesome, I'd like to propose that devs expand to include the big 4 (FedEx UPS DHL & USPS) on Mark as Shipped orders.

16 replies

  • August 12, 2016
It would be great if this feature was available for fulfilments also - not just active shipments.

I too would love to see branded tracking expanded to Mark as Shipped orders, and orders shipped through Fulfillment partners such as FBA.

  • February 7, 2017
Enable branded tracking page in orders updated using the "Mark as Shipped..." option. Even if we do not create labels using your system, we still want to be able to use branded tracking pages. Thanks.

YES! to this request. We also manually mark orders as shipped and this does not let us use the branded tracking page even though we have our account setup to do so. It defaults to the carrier tracking page link in the 'shipped' confirmation email. Since all the info is there, it seems like this should be an easy option to allow so hopefully the dev team can make this happen as there are lots of SS customers who would like to see this feature enabled for any and all orders, no matter how they are marked as shipped.

  • September 7, 2017
FBA Branded Tracking not functional. Currently my customers receive only the UPS link as the default tracking page. I think it is important to have this brand tracking integration within all tracking fulfillments. This goes back to the main purpose of brand building identity that Shipststion promotes. I would like to see this implemented for FBA orders. I don't want my customers going to a logistics carrier page after the purchase more than my own, Please assist!

It's very unfortunately that our customers have several different tracking experiences based on how their order was shipped. Regardless of the shipment, the order should have a seamless and consistent tracking experience through Shipstation.

  • March 28, 2018
This would ensure a consistent user experience for customers for each shipment and the map is something that none of the carriers offer on their basic tracking pages.

This would be ideal as we do a lot of drop shipments. We get the shipment notifications from our vendors but would utilize this to in return send shipping notifications to the customers so they still see the notifications from us. Typically they do not get the shipment email from the drop ship partners.

This would seem like an easy thing to add for sure.

  • June 14, 2018
Please allow users who mark orders as shipped to use the branded tracking page feature. This is so important as drop shipping becomes more popular.

It's been 2 1/2 years since branded tracking has been enabled. It still says you guys are working on adding this feature (on this page https://help.shipstation.com/hc/en-us/articles/223170987-How-do-I-set-up-the-Branded-Tracking-Page-). You guys have to realize that probably more than half of your accounts use fulfillment by now as well. This is such a bummer that this isn't yet available.

  • May 8, 2019
How is this not a thing yet? Almost 3 years later and still no branded tracking for fulfilled orders. Insane.

  • July 18, 2019
Agreed. How is this not a thing? ShipStation has the tracking and the carrier. The bar needs to be raised to compete with the integrated branded tracking pages from the likes of Shopify & Amazon.

  • May 28, 2020
yes yes yes

Any traction on this? I've been using Aftership for 2 years now because of this. Costing me $250/month just because of this.

Moderator-Davis
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