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BUG - Paypal Store

Related products:Orders & Shipment Management
  • April 3, 2023
  • 5 replies
  • 3 views

If we create a Paypal invoice & when Paid, this order will NOT sync over to Shipstation. 

    5 replies

    info727
    • info727
    • Employee
    • April 11, 2023

    We are having the same issue at this time. ShipStation is no longer importing any paypal invoices.

    Manager-Erin

    Hello @info727 and @diannk , 

     

    Thank you both for being a part of our community and for reaching out here. 

     

    Have you been able to report this to our support team yet? If not, I would recommend reaching out to support to look into this further. 

     

    -Erin: Your Friendly Neighborhood Community Manager 

     

     

     

     

    • diannk
    • Author
    • April 14, 2023

    I was told by SS to file this here

    Manager-Erin

    Hello @diannk, 

     

    Thanks for letting me know. Are you able to send me a direct message with the ticket number associated with the interaction where you were referred to report this here? 

     

    -Erin: Your Friendly ShipStation Community Manager 

    uptospeed
    • uptospeed
    • July 20, 2023

    This is dramatically effecting our business.... we need the ability for paid invoice in PayPal to be pulled into ship station. We are having to create labels manually due to this issue. Many people want to pay with Zelle for example and right now there is no way to process the order in ship station without recreating the order manually...... PLEASE FIX THIS!!!!!!

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