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In Consideration

Bulk resubmission tool for throttled/failed Amazon submissions

Related products:Stores, Carriers, and Other Integrations
  • October 30, 2017
  • 6 replies
  • 17 views

It would be great to have the ability to bulk resubmit vailed notifications to Amazon Market Place through ShipStation at the end of the day. Our workflow doesn’t allow us to use batching for our orders and we are left with 1,000s of daily orders throttled with failed notifications. Currently we are contacting ShipStation nightly to bulk resubmit the orders otherwise we would need to manually update Amazon accounts one at a time. Having an auto feed that could bulk resubmit these failed orders at the end of the day would be a valuable time saver for all parties.

6 replies

  • November 6, 2017
We definitely would like this feature as well. Not having our order information submitted automatically because of Amazon throttling is extremely frustrating. I know the help tech have a bulk resubmission tool. Please give us access to it. Even if it's limited to us using once an hour to limit server strain.

  • November 8, 2017
This would absolutely be a big help. We don't do that kind of volume, but our workflow also doesn't allow for batches which causes us to be throttled pretty often especially on Monday's and Tuesday's when we're at our busiest. A bulk-resubmit button would be very helpful.

Yes, this is exactly what we need!

adrien
  • Employee
  • August 2, 2019
This would be very useful. A workaround solution instead of a batch resubmit may be to continuously try to push the orders through after failures. Or even automatic batches you can schedule on a time based rule: once an hours, once every 15 minutes, etc. Shipstation can handle the sending of that batch at the time interval specified.

SuperMgr-Sarah
No text available

This should be a high priority. There are many businesses, including ours, who cannot use a batch workflow. It is definitely technically possible for ShipStation to send shipment confirmations to Amazon on some periodic schedule (say every 10 minutes) that include all of the orders shipped during the previous period. ShipStation has competitors that do it that way.