No Status
Cancelled Etsy orders should be updated in ShipStation
When an order is refunded and cancelled on Etsy, it is not reflected as such on ShipStation. The order still shows up as awaiting shipment. This is a serious oversight. Orders that have been refunded will still ship out unless the order is manually cancelled in ShipStation.
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Hello @elton!
First, welcome to the Community—we’re so glad you’re here! This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features. We hope you find it both helpful and inspiring!
I appreciate your interest in this feature. I’ve reached out to our development team to inquire about the current status and will be sure to share any updates as soon as I receive them. We appreciate you taking the time to follow up and share your feedback!.
Happy Shipping!
-Cara
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