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Change user names

Related products:Account Settings
  • April 26, 2023
  • 1 reply
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I'd like to be able to edit/change user names for people on my account, including myself. We've had ShipStation for many years but are re-branding our company and would like to update user names to reflect the new email addresses that we use for log-ins. My master account included. No functionality to do this, so stuck using outdated names. 

    1 reply

    • JCooper
    • May 4, 2023

    I second this idea! We just had a new 3rd party shipping company require a login for our ShipStation account, and they accidentally spelled the login name they wanted incorrectly. Since there's no way to change it once the login has been created, we had to deactivate their account and create a new one. Would also like to be able to permanently delete Users, especially for accounts no longer with the company.

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