Combine orders automatically

We currently get between 20-40 alerts to combine orders on any given day. It would save much time and trouble if you would allow us to just click combine all!

this feature is very important it will save alot of time when you have to go through multiple orders and combine them manually

s very important

Yes, this would be VERY helpful!

if it has the same warehouse and compatible shipping dimensions.

We combine orders one by one via the alerts. It would streamline the process if there was a "combine all" button.

The only time we don't combine orders in our warehouse is if a package is international, some of our customers prefer to place one big order into smaller orders to avoid higher customs fees. Other than that, this sort of feature would be super helpful for us because we combine orders everyday.

we combine 30-40 different names a day that can be 100-200 orders a day,

We want this to always combine all orders going to the same address

We combine 30-60 orders per week, exceptions being that the orders are from different channels/stores, or otherwise instructed by the buyer. It would be my opinion that a "combine all" or "combine selected" button added to the current system would be better than simply auto-combining, just in case we need to revisit any specific scenario prior to combining.

Considering it should only take a few minutes to program this feature, this idea is 3 or 4 years old and is something almost every seller needs, you would THINK it would have done long before now. This is a feature that should be a shoe in. Why hasn't it been done? This yet another unnecessary thing that I have to manually search for and do before I ship every time.

'@everyone, Thank you for all the added details! We'll update the status of this idea once we have news. @Fantasyland – Thanks for chiming in. You brought up some information that hasn’t been explicitly brought up before (manually searching for orders to combine) and I’d like to better understand the entire story (what the cause is and what the effect is) so the product team can cover all bases when researching how best to solve this business challenge. Today, you’ll receive an order alert when orders import with the same username (which is typically an email address) and same zip code, but since you are searching through orders manually does this mean that you’re finding your customers are ordering through different stores (and therefore will have different ShipStation usernames)? Can you tell me more about your situation?

Basically what I mean is, rather than having to go down the list and manually combining them, it would be awesome if orders would automatically combine when they are from the same customer. As far as them being matched by the email address, I'm not totally sure, but I think amazon scrambles email addresses differently for each order. They should be matched according to name and address. I only sell a few items that ship individually. All of my other items can be combined in one package. So combining orders automatically should be an option that can be changed to be automated if the seller prefers. I'm sure there are sellers that wouldn't want it to do it to all orders automatically, but some sellers like myself would.

This would be very helpful for me too. Each day between 5 and 20 different customers of mine will make at least two purchases each which I have to find and manually combine and ship together. There is no scenario where I need to leave them separate so long as shipping address are the same. A setting I can enable which causes them to automatically be combined would be fine for me. Or, to make it a little safer, automatically combining them but first prompting the user to confirm that they should be combined would be acceptable as well. Alternatively, a way to filter out orders with identical names and addresses would at least save me having to find them and would still be highly valuable. It is a pain in the butt to visually scan down a list of 100 orders each day looking for the few identical names that need to be combined manually.

Shipstation is absolutely amazing but this, for me, is an almost an absolute necessity! I get a lot of single order on eBay (I run a lot auctions and give free shipping, so people don't bother waiting to pay for shipping discounts)... so on average I have to combine around 20 orders a day... ebay's shipping system does this for me automatically but shipstation is lightyears ahead in every other way. PLEASE add this! It would make shipstation the absolute PERFECT solution for me!

Yeah, this shouldn't even need to be "under review". I think this is a feature that is obviously a necessity. Talk about a no brainer!

I just noticed they started work on something that should do the trick. Here's a link, http://support.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/3006454-a-rule-to-split-an-order-and-to-combine-an-order

We absolutely need this too! We moved to ShipStation from one of their other pieces of software (Auctane) and so far almost everything is better, with this one glaring exception of combining orders. Auctane had a smooth solution where multiple orders to the same customer are flagged at the top of the list, they can be reviewed (and unchecked if needed) and then a single click "Combine Selected Orders" neatly combines them together. With ShipStation I'm having to manually scan down a list of names looking for duplicates which I have to manually combine (several clicks per combination). I can also wait until ShipStation generates alerts about them, but this takes time because they aren't generated instantly on importing, it doesn't seem to be 100% accurate so I still need to scan down the list visually and it still takes most of the same clicks to actually do the combining.

'@David Enders Dave's Collectible Coins - Thanks for this comment! Any time you find something isn't working accurately, please shoot us an email at support@ShipStation.com We'll look into this some more and figure out what's going on so you won't have to manually run down your order grids every time when our Alerts should be doing the work for you!

I need a alert that there are orders with same buyer on the order list, without the list I just wasted couple dollar on shipping. This is unacceptable and very easy to be avoided with just a notification!

Hi @Michael H - You will see an order alert when orders import with the same username (which is typically an email address) and same zip code. The process to run alerts are not constantly running and may take a couple of minutes to appear after orders import. If you aren't receiving alerts, please submit a ticket with us and we'll see what's going on.

Waste of time and money, need auto combine on this program yesterday.

Hey @GG852, in our last status update (right under the original user's post), we asked a few questions, can you help us out? Is this something you're doing daily for a majority of your orders? Are there times when you do not want to combine orders even though they go to the same location?

I think the best way to go is to make it into an option. So it can be changed. Or maybe have it under the automated rules so it can be set to do it to either all orders or to just ones specified. It shouldn't be hard at all to add it as another rule. It should be a 15 minute job for a web designer I would think. This has been discussed at length by people on here, but it's a quiet simple solution actually. Just add it as an optional rule.

I can still barely believe this hasn't been implemented. It's driving me absolutely crazy.