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Under Review

Cost Review should work with more than default USPS Account

Related products:Orders & Shipment Management

rrhubart

We have negotiated USPS which require a new account. Rate shopping allows us to use this, but cost review will switch to the disabled account instead of our active one. 

3 replies

rrhubart
  • Author
  • Employee
  • June 26, 2026

For what it’s worth, in v3 selecting any USPS rate will switch to the included account no matter what, even if you have another one defaulted. The only work around is to sort by postage (which shows both), or use rate shopper. This is not a problem at all in v2. Amongst many other things. 


  • Community Manager
  • October 14, 2026
Updated idea statusNew→Under Review

  • Community Manager
  • October 14, 2026

Hey rrhubart, 

Have you sent this issue to support, I wonder if this is something we could escalate and have our L3 team can look at in the backend. The way you describe, and the fact it used to work on V2 makes me wonder if this is some sort of UI bug.