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Create a report or log of when the Manually Verify button has been used

Related products:Insights & Reporting
  • September 18, 2023
  • 3 replies
  • 8 views

We have the ability to scan product to verify it.  However, occassionally we need to manually verify an item if the barcode cannot be scanned.  Other times, the process of scanning to verify is not being followed.  We would like a report for each time someone manually verifies an item.

Thank you for your help.

Joe

3 replies

  • November 8, 2023

We have been asking for this for years. Shipstation shows no interest in implementing this. Since then we have switched to using Finale Inventory for pulling our orders and keeping track of our stock. The nice thing is it allows us to use a barcode scanner with android phone software that points us to the location of the parts and stops us when we get the wrong item. And we have an option to REQUIRE the barcode to be scanned. And if it isnt, the item is 'skipped' and the user marks the packing slip for a manager to verify the order. It also logs who and when the products were picked.


  • June 24, 2024

Adding to the chorus here. This seems like a crucial report to offer us insight into managing shipping errors. ShipStation -- please add this feature.


CaraAdmin
  • Community Manager
  • June 28, 2024

Hello @Bread 

 

Thank you for the wonderful idea! Your insights are crucial to our progress, so keep them coming.

 

Happy Shipping!

 

-Cara