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Customizing the email sent from a return label not from an order

Related products:Orders & Shipment Management
  • February 14, 2023
  • 1 reply
  • 16 views

Sometimes we need to create a return label without having an order. The label that goes out is from ShipStation and has a generic message. Most customers get it in their spam folder and think it is a scam. It would be great if we could customize where the message sends from and how it reads. 

1 reply

Moderator-Davis

Hey there @KPLogistics, 

 

I'll move this over to our ideas section so that other community members can show their support with kudos!