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Under Review

Delivered Flag in API

Related products:Stores, Carriers, and Other Integrations
  • March 9, 2016
  • 14 replies
  • 14 views

Add a field in the response for get shipment and get order to indicate if the shipment has been delivered.

14 replies

  • April 11, 2016
Yes. I'm also using looking for the same idea. It will be really great if we have delivered flag in API!

  • December 31, 2016
Please make provide status beyond just delivered or not... the text provided via the UI would be great.

  • February 11, 2017
How is this not part of the API already?!

  • January 9, 2018
I've requested this before in other requests too. I just worded it differently. I have a really hard time understanding how order status doesn't already update with the delivered status. This would really help our automation of order followup for our customers and marketing initiatives. ShipStation already has Delivered status, we just want that status posted back to our storefronts. Easy change!

  • February 16, 2018
Similarly, we want to follow up with our customers (either with re-marketing offers or surveys), but there's no way (that I can tell) for us to get the customer email for shipment records, when shipments has been marked as delivered. I can see the map pin notification icon turn green on the shipments page, but if I export that data - there is no notifications or delivered flag displayed in the raw data for us to filter that data. Similarly, there is no way to exported delivered notification email data from the customer engagement dashboard. I know that's slightly different, but I'm assuming that including a delivered flag in the API - both for customer communication and for shipment completion - could allow access to the data: be it raw data exports or ideally api object data points.

  • May 10, 2018
Any update about this?

  • May 16, 2018
Hi @test_fulfillment1 thank you for checking in on this! At this time, we're still reviewing feedback for the API and will let you know here when there are any updates for you.

  • January 28, 2019
Hi! Any update here? We would love this as well. We use zapier for api integration between shipstation and hubspot and a delivered trigger would be incredibly useful.

Adding a 'delivered' flag to ShipStation API responses for /shipments /orders is essential! The ShipStation GUI already shows when an Order is delivered, so why can we not access that data in the API?

Please add 'delivered' data to API responses

  • April 16, 2021
Just adding that a very similar suggestion has 32 votes. Combined, this hopefully will get the attention of Shipstation since such a simple request for shipping software to indicate if a shipment has been delivered shouldn't take 5 years to develop. Here's the other issue: http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/37283866-orderstatus-of-delivered-needed-and-webhook-for-in

  • May 26, 2021
Shipstation will now send out a text notification to customers when a package is out for delivery and when it is delivered. They obviously have this information both in the UI and now with notifications. The API docs literally saying that we need to check via each carrier API for delivery status is a little insane. Shipstation has this information on hand. Is there a non-apparent reason this is not accessible via the API or webhook?

  • April 22, 2022

Much needed. Very surprised it's not there already.


  • August 16, 2022

WE NEED DELIVERY STATUS ON THE SHIPMENTS OBJECT IN YOUR API.