There should be an option to set the "Document Options" at a more specific level other than account-wide. We have two different types of orders we process and the one requires 4"x6" labels with 8.5"x11" packing slips, while the other requires an 8.5"x11" packing slip that has the shipping label at the top of it on the same sheet. There is currently no way to do this except to change the label Document Option each time we need to bounce from one to the other. This affects all users as is it account-wide and is causing major issues. I found a similar request going back to 2015 and nothing has been done about this.
New
Different "Document Options" by user, store, or any other option
Hello, @GreggRab!
Thank you for your suggestion. We’ve passed it along to our development team for review.
Happy Shipping!
-Cara
@GreggRab I replied to a post with not the same but a similar issue. My answer there might help.
https://community.shipstation.com/t5/ShipStation-Features/Bulk-printing-order-summaries/m-p/26102
@Lee-MontiiCo Thank you for the suggestion but that will not work for us. I do see the option to choose our custom packing slip but because it is not set in the Document Options to print the shipping label with the packing slip (on the same 8.5"x11" sheet), it is not printing the shipping label.
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